Manager, CET Systems & Digital Transformation

Singapore Institute of Technology; Singapore; Hybrid; SGD 90,000 - 130,000; Full time

Benefits offered by this job

Hybrid work arrangement

Job summary

Singapore Institute of Technology (SIT) — SITLEARN is seeking a Manager, CET (Governance, Transformation & Systems) to lead system improvements and digitalisation across CET operations. You will work with internal teams, system vendors, and external partners to enhance the Training Management System, streamline workflows, ensure data quality, and support audits.

You will gather requirements, design practical digital solutions, and drive adoption to improve service delivery while maintaining

Qualifications

• Diploma or Degree in Computer Science, Information Technology, Computer or Electronics Engineering, Information Systems, or a related discipline.
• Preferably 6 to 8 years of relevant experience with exposure to business systems, digital transformation, system support, process improvement, workflow automation, or technology-enabled operations.
• Experience in system implementation, enhancement, or digitalisation projects, including requirements gathering, process mapping, user acceptance testing, issue tracking, and go-live support.
• Able to identify process improvement opportunities, understand user pain points, and support the delivery of practical and scalable digital solutions.
• Strong analytical, problem-solving, and critical-thinking skills, with the ability to understand operational needs, system impacts, data dependencies, risks, and user adoption considerations.
• Good understanding of enterprise systems, workflow automation, data management, reporting dashboards, access controls, cloud-based collaboration tools, and low-code platforms will be advantageous.
• Good written and verbal communication, as well as interpersonal skills.
• A driven and motivated team player with an inquisitive mind.
• Comfortable working in a fast-paced, busy, and demanding environment while working under pressure and meeting deadlines.
• A passion for enhancing user experience and improving productivity through digital solutions.
• Experience with one or more tools, such as Co-Pilot, Claude, UiPath, Microsoft Power Automate, Power Apps, Power BI, SharePoint, Microsoft Dynamics 365, OpenCerts, FormSG, digital forms, reporting tools, or workflow platforms will be advantageous.
• Familiarity with Agile, Scrum, Lean, Kaizen, change management, user stories, process improvement, and stakeholder management in a multi-vendor or cross-functional environment will be advantageous.

Responsibilities

• Support and Enhance SITLEARN’s Training Management System
• Collaborate with Stakeholders and Vendors
• Support Governance, Documentation and Operational Readiness
• Prepare and maintain governance and project documentation, including process maps, system guides, training materials, meeting notes, issue logs, implementation trackers, and audit evidence.
• Perform data checks, records maintenance, reconciliation, and quality assurance to ensure CET system records remain accurate.

Skills

Analytical thinking

Problem solving

Communication

Stakeholder management

Agile familiarity

Education

Diploma/Degree in CS/IT/Engineering/IS

Tools

Co-Pilot

Claude

UiPath

Microsoft Power Automate

Power Apps

Power BI

SharePoint

Microsoft Dynamics 365

OpenCerts

FormSG

Job description

Singapore Institute of Technology (SIT) — SITLEARN is seeking a Manager, CET (Governance, Transformation & Systems) to lead system improvements and digitalisation across CET operations. You will work with internal teams, system vendors, and external partners to enhance the Training Management System, streamline workflows, ensure data quality, and support audits.

You will gather requirements, design practical digital solutions, and drive adoption to improve service delivery while maintaining