Manager, CET Governance & Digital Transformation

Singapore Institute of Technology; Singapore; Hybrid; SGD 70,000 - 100,000; Part time

Benefits offered by this job

Hybrid work arrangement

Exposure to digital transformation and

Job summary

Singapore Institute of Technology (SIT) seeks a Manager, CET (Governance, Transformation & Systems) to lead system improvements and digitalisation across SITLEARN's CET offerings. The role focuses on enhancing the Training Management System, data quality, and operational efficiency while coordinating with internal teams, vendors, and external partners.

You will drive business requirements, support UAT, test scenarios, and post-implementation checks, ensuring robust governance, data protection,

Qualifications

• Diploma or Degree in Computer Science, Information Technology, Computer or Electronics Engineering, Information Systems, or a related discipline.
• Preferably 6 to 8 years of relevant experience with exposure to business systems, digital transformation, system support, process improvement, workflow automation, or technology-enabled operations.
• Experience in system implementation, enhancement, or digitalisation projects, including requirements gathering, process mapping, user acceptance testing, issue tracking, and go-live support.
• Able to identify process improvement opportunities, understand user pain points, and support the delivery of practical and scalable digital solutions.
• Strong analytical, problem-solving, and critical-thinking skills, with the ability to understand operational needs, system impacts, data dependencies, risks, and user adoption considerations.

Responsibilities

• Support and Enhance SITLEARN’s Training Management System.
• Work with system vendors, CIT, and internal users to review system issues, coordinate fixes, track service requests, and support timely resolution of incidents.
• Review and improve system workflows, online forms, user interfaces, validation checks, and error messages to enhance usability, data accuracy, and user experience.
• Support data exchange and system interface activities with external platforms such as SSG’s Training Partners Gateway, including testing, data checks, reconciliation, and issue follow-up.
• Work with stakeholders to gather business requirements, document user needs, map workflows, and translate operational requirements into system enhancement requests.
• Support change requests by preparing business justifications, test scenarios, user acceptance testing documents, issue logs, release notes, and post-implementation checks.
• Identify recurring system issues, data inconsistencies, and process bottlenecks, and recommend practical improvements to strengthen reliability, efficiency, and user adoption.

Skills

Analytical

Problem solving

Stakeholder management

Communication

Education

Diploma or Degree in CS/IT/Engineering/IS

Tools

Co-Pilot

Claude

UiPath

Power Automate

Power Apps

Power BI

SharePoint

Dynamics 365

FormSG

OpenCerts

Job description

Singapore Institute of Technology (SIT) seeks a Manager, CET (Governance, Transformation & Systems) to lead system improvements and digitalisation across SITLEARN's CET offerings. The role focuses on enhancing the Training Management System, data quality, and operational efficiency while coordinating with internal teams, vendors, and external partners.

You will drive business requirements, support UAT, test scenarios, and post-implementation checks, ensuring robust governance, data protection,