Manager, Business Continuity Planning

Changi Airport Group (Singapore) Pte. Ltd.; Singapore; On-site; SGD 120,000 - 180,000; Full time

Job summary

Changi Airport Group (Singapore) Pte. Ltd. seeks a motivated leader to oversee the development, validation and refinement of business continuity plans ensuring airport operations during emergencies.

You will drive emergency response, ensure BCMS alignment, and work with regulators and stakeholders across crisis situations. The role requires extensive BC/CM knowledge, proven cross-functional leadership, and the ability to manage high-pressure environments while training staff and maintaining

Qualifications

• Bachelor's degree required with minimum 7 years in crisis management or BCP.
• Extensive knowledge or experience in business continuity and crisis planning.
• Proven leadership in managing cross-functional teams.
• Strong interpersonal skills with regulators and government agencies.
• Self-motivated, independent, able to multi-task under pressure.
• Experience in team leadership and people development is essential.

Responsibilities

• Lead and monitor emergency response and business continuity plans across operational domains.
• Ensure alignment with BCMS framework and strategic objectives.
• Collaborate with stakeholders and government agencies during crises and disruptions.
• Identify risk areas and propose mitigations to minimise disruptions to operations.
• Plan and oversee exercises validating emergency and business continuity plans.
• Represent CAG at emergency exercises and communicate priorities clearly.
• Develop and maintain training frameworks for staff on emergency response and BC plans.
• Oversee crisis management facilities to ensure readiness and integrity.

Skills

Crisis management

Business continuity

Emergency planning

Leadership

Stakeholder management

Education

Bachelor's degree

Job description

We are looking for motivated and energetic individuals to be part of a team which oversees the development, validation and refinement of business continuity plans to ensure that the airport continues to operate during emergencies and crisis.

In the course of work, you are expected to:

• Lead and monitor emergency response and business continuity plans across CAG's operational domains.
• Ensure alignment with CAG's Business Continuity Management System (BCMS) framework and strategic objectives.
• Work closely with airport stakeholders and government agencies to collaborate in times of crisis and disruptions.
• Collaborate with airport stakeholders to identify risk areas, propose mitigations to minimise any disruption to critical airport operations.
• Plan, coordinate, and oversee the conduct of exercises aimed at validating emergency and business continuity plans.
• Represent CAG at emergency exercises, ensuring CAG's interests and protocols are well-articulated.
• Develop and maintain a structured framework to train and familiarise staff with emergency response and business continuity plans.
• Oversee and maintain crisis management facilities, ensuring readiness and operational integrity.

This role is highly dynamic and challenging. You are expected to excel in all areas of crisis management and business continuity planning. You should possess:

• Extensive knowledge or working experience in business continuity, crisis management, and emergency planning within a large organisation.
• Proven leadership capabilities in managing cross-functional teams and driving enterprise-wide resilience initiatives.

Requirements:

• Bachelor's degree, with a minimum of 7 years of relevant experience in crisis management and/or business continuity planning within a large organisation.
• Extensive knowledge or working experience in business continuity, crisis management, and emergency planning.
• Proven leadership skills with experience in managing and developing cross-functional teams.
• Strong interpersonal skills to effectively manage relationships with key stakeholders, including regulators and government agencies.
• Self-motivated and independent, with a demonstrated ability to multi-task and perform in high-pressure environments.
• Experience in team leadership and people management is essential.