Manager

IVOLOGY CONSULTANCY PTE. LTD.; Singapore; On-site; SGD 60,000 - 90,000; Full time

Job summary

IVOLOGY CONSULTANCY PTE. LTD. in Singapore seeks a capable operations manager to lead customer service, staff management, and inventory control in a fast-paced environment.

You will oversee safety protocols, production logistics, and problem solving at a managerial level, ensuring smooth operations and excellent customer experiences.

This role requires strong leadership, practical decision-making, and the ability to train and coach a diverse team.

Qualifications

• Experience leading customer service teams.
• Background in inventory or operations management.
• Strong problem-solving and decision-making abilities.
• Ability to train and coach staff.

Responsibilities

• Customer service: Assist customers, handle complaints, and ensure customer experience is good.
• Staff management: Schedule employees, train new staff, and coach existing staff.
• Inventory management: Track inventory levels, forecast demand, and place orders for replenishment.
• Safety: Ensure the work environment is safe and prepared.
• Production management: Manage the audience, direct traffic, and assist with set changes.
• Problem solving: Solve problems and make decisions at a managerial level.

Skills

Customer service

Staff management

Inventory management

Safety

Production management

Problem solving

Job description

Job Description & Requirements

• Customer service : Assist customers, handle complaints, and ensure customer experience is good
• Staff management : Schedule employees, train new staff, and coach existing staff
• Inventory management : Track inventory levels, forecast demand, and place orders for replenishment
• Safety : Ensure the work environment is safe and prepared
• Production management : Manage the audience, direct traffic, and assist with set changes
• Problem solving : Solve problems and make decisions at a managerial level