MANAGER

58 recruitment pte. ltd.; Singapore; On-site; SGD 70,000 - 100,000; Full time

Job summary

58 Recruitment Pte. Ltd. is seeking a Clinic Operations Manager to oversee daily clinic operations, scheduling, and service workflows in Singapore.

You will lead the clinic team, handle staff scheduling and training, drive sales targets, and foster strong client relationships while supporting marketing campaigns and brand standards. The role requires detail-oriented, highly responsible individuals with excellent communication and problem-solving skills, and availability to work on Saturdays,

Qualifications

• Proven leadership abilities managing a team.
• Experience driving sales targets and client satisfaction.
• Strong communication and coordination skills.

Responsibilities

• Oversee daily clinic operations, scheduling, and service workflows.
• Lead and manage the clinic team, including staff scheduling and training.
• Drive sales targets and cultivate client relationships.
• Support marketing campaigns and uphold brand standards.
• Manage inventory, basic accounting, and operational reporting.
• Gather client feedback to support service improvements.

Skills

Team leadership

Sales targets

Client service

Job description

Job Responsibilities

• Oversee the daily operations and management of the clinic, including maintaining operational order, managing appointment scheduling, and optimizing client reception and service workflows.
• Lead and manage the clinic team, including staff scheduling, training, performance tracking, and fostering a positive team culture.
• Drive the achievement of sales and service targets, cultivate client relationships, and improve both return-visit rates and client satisfaction.
• Assist the head office in executing marketing campaigns, upholding brand standards, and implementing operational protocols.
• Manage inventory, basic accounting, and operational reporting to ensure the clinic operates in a compliant and organized manner.
• Gather client feedback and market insights to support service improvements and business decision-making.

Job Requirements

• Proven skills in team leadership, sales target management, and client service.
• Detail-oriented and highly responsible, with strong communication, coordination, and problem-solving abilities.
• Prior experience in a TCM clinic or the health and wellness sector is preferred.
• Must be available to work on Saturdays, Sundays, and public holidays.

58 RECRUITMENT PTE. LTD. 19C9772 67026282