Management Trainee (F&B)

HIPPOT PTE. LTD.; Singapore; Presencial; SGD 36 000 - 48 000; Tempo integral

Resumo da oferta

HIPPOT PTE. LTD. in Singapore is seeking a proactive professional to oversee daily operations in our restaurant outlet.

You will supervise staff, ensure guest satisfaction, monitor expenses, and assist with duty rosters and monthly reporting. You will rotate through service sections to gain comprehensive knowledge and drive continuous improvement. The role requires a bachelor's degree, flexibility to work weekends and public holidays, and strong communication and organizational skills in a

Qualificações

• Bachelor degree or above.
• Willing to work split shifts, weekends, and public holidays.
• Service oriented with passion for F&B industry.
• Strong communication and interpersonal skills.

Responsabilidades

• Work closely with the Manager to supervise outlet operations.
• Monitor expenses and ensure costs stay within budget.
• Plan staff duty schedules and ensure sufficient service crew.
• Provide welcome, friendly service and handle customer complaints.
• Rotate through positions to learn all restaurant operations and contribute to improvements.
• Perform ad-hoc duties as assigned.

Conhecimentos

Service orientation

Communication skills

Interpersonal skills

Team supervision

PC literacy

Formação académica

Bachelor's degree

Descrição da oferta de emprego

Job Description & Requirements

• Work closely with the Manager.
• Monitor outlet’s expenses, making sure that all costs are within the budget.
• Assist manager to plan staff duty schedule for service crew and ensure sufficient staff and monthly management reports
• Make every effort to let customers feel welcome with friendly and uncompromising service.
• Supervise operations in outlet and serve customers.
• Handle customer complaints, maintaining good customer relationships.
• Progressively master the skills to run restaurant operations.
• Receive training and perform duties in various sections of company’s operations.
• Gain deep and thorough knowledge of the company’s restaurant operation by rotating on each position;
• Solicit feedback from customers and staff, for areas of improvement and incorporate useful suggestions into operations.
• Perform ad-hoc duties as assigned by superior.

Requirement：

• Bachelor degree or above
• Able to work on split shifts, weekends, and public holidays
• Service oriented and passionate working in F&B industry
• Possess good communication and interpersonal skills
• PC literate, well-organized and self-motivated