Management Trainee

HF CHINATOWN PTE. LTD.; Singapore; On-site; SGD 55,000 - 75,000; Full time

Job summary

HF Chinatown PTE. LTD. is seeking an Outlet Manager in Singapore to oversee daily restaurant operations and lead a small team with a focus on service excellence. You will ensure smooth service, greet guests, manage reservations, and coordinate with kitchen and staff to maintain quality and efficiency.

The role requires strong leadership, excellent communication, and the ability to multitask in a fast-paced environment. Basic computer skills including POS and scheduling software are essential.

Qualifications

• Supervisory or management experience in hospitality or entertainment.
• Strong leadership and team motivation.
• Excellent communication with customers, staff, and management.
• Ability to multitask in a fast-paced environment.
• Basic computer skills, including POS and scheduling software.

Responsibilities

• Manage day-to-day outlet operations.
• Provide friendly customer service.
• Handle reservations and enquiries by phone.
• Greet guests and direct to rooms.
• Record orders and input into POS.
• Maintain safe and clean environment.
• Communicate effectively with team and management.
• Perform ad-hoc duties as required.

Skills

Leadership

Customer service

Multitasking

POS systems

Scheduling software

Tools

POS systems

Scheduling software

Job description

Job Description

• 1. Manage day-to-day operations of an outlet inorder to ensure efficient operations
• 2. Provide a positive customer experience with fair, friendly, and courteous service.
• 3. Handle phone calls for reservations and enquiries.
• 4. Greet and direct guest to designated room.
• 5. Record orders, serve food and beverages.
• 6. Input orders into point-of-sales system.
• 7. Provide basic technical support (mic checks,karaoke system checks).
• 8. Maintain a safe and clean environment.
• 9. Ability to work unsupervised and producequality work.
• 10. Communicate effectively with team membersand management.
• 11. Ensure a neat and tidy appearance.
• 12. All other ad-hoc duties assigned by superior.

Job Requirements

• 1. Proven experience in a supervisory or management role in entertainment or hospitality.
• 2. Strong leadership and team motivation skills.
• 3. Excellent communication skills for interacting with customers, staff, and management.
• 4. Ability to multitask in a fast-paced environment.
• 5. Basic computer skills, including POS systems and scheduling software.