Management Trainee

UNDER DER LINDEN PTE. LTD.; Singapore; Sur place; SGD 31 000 - 47 000; Plein temps

Résumé du poste

UNDER DER LINDEN PTE. LTD. is seeking a Management Trainee to rotate across core restaurant operations in Singapore. You will drive guest experience, lead teams, oversee daily operations, and help manage inventory and finances as you learn the business.

You will recruit, train, and develop staff, monitor service during peak hours, and support marketing initiatives while upholding health and safety standards such as ServSafe. Strong communication and problem-solving are essential.

Qualifications

• Bachelor’s degree in Hospitality, Business, or related field (preferred but not required).
• 1–2 years of experience in a fast-paced environment (retail, hospitality, or food service).
• Strong computer literacy with MS Office and POS systems.

Responsabilités

• Lead by example to deliver an above and beyond guest experience.
• Handle guest complaints with professionalism, turning negative situations into positive outcomes.
• Monitor service flow during peak hours to ensure speed and accuracy.
• Assist in the recruitment, training, and onboarding of new team members.
• Coach and motivate crew members to meet performance standards.
• Assist with scheduling and managing labor costs to align with sales forecasts.
• Oversee daily opening/closing procedures and cash handling.
• Manage food and beverage inventory; conduct weekly counts and place orders with vendors.
• Ensure strict compliance with health, safety, and sanitation standards (e.g., ServSafe).
• Learn to analyze weekly sales reports and cost of goods sold (COGS).
• Participate in P&L reviews and help identify opportunities to control costs and maximize profitability.
• Assist in executing local store marketing initiatives (catering, community events, social media).

Connaissances

Relentless Drive

Resilience

Communication

Problem-Solving

Punctuality

MS Office familiarity

Formation

Bachelor’s degree in Hospitality, Business, or related field

Outils

POS systems

Description du poste

Key Responsibilities

As a Management Trainee, you will rotate through the following critical areas of restaurant operations:

1. Guest Experience & Service

• Lead by example to deliver an "above and beyond" guest experience.

• Handle guest complaints with professionalism, turning negative situations into positive outcomes.

• Monitor service flow during peak hours to ensure speed and accuracy.

2. Team Leadership & Development

• Assist in the recruitment, training, and onboarding of new team members.

• Coach and motivate crew members to meet performance standards.

• Assist with scheduling and managing labor costs to align with sales forecasts.

3. Operations & Inventory

• Oversee daily opening/closing procedures and cash handling.

• Manage food and beverage inventory; conduct weekly counts and place orders with vendors.

• Ensure strict compliance with health, safety, and sanitation standards (e.g., ServSafe).

4. Financial Performance

• Learn to analyze weekly sales reports and cost of goods sold (COGS).

• Participate in P&L reviews and help identify opportunities to control costs and maximize profitability.

5. Marketing & Sales

• Assist in executing local store marketing initiatives (catering, community events, social media).

What We Are Looking For

Qualifications:

• Bachelor’s degree in Hospitality, Business, or a related field (preferred but not required).

• [OR]Equivalent of 1-2 years of experience in a fast-paced environment (retail, hospitality, or food service).

• Strong computer literacy (MS Office, POS systems).

Skills & Attributes:

• Relentless Drive:You are self-motivated and eager to learn.

• Resilience:You thrive in a fast-paced, high-energy environment and can handle the heat during rush hour.

• Communication:You speak clearly and listen actively to both staff and guests.

• Problem-Solving:You can think on your feet and find solutions quickly.

• Punctuality:You understand that "on time" means "15 minutes early."