Restaurant Manager

RU CONCEPTS PTE. LTD.; Singapore; On-site; SGD 61,000 - 95,000; Full time

Job summary

RU CONCEPTS PTE. LTD. is seeking an experienced Restaurant Manager to lead the front-of-house team and uphold guest satisfaction. The role focuses on supervision of daily service, high standards of hospitality, and strong leadership to model excellence for the service team.

The ideal candidate will bring a proven track record in mid- to high-end dining, exceptional communication skills, and a commitment to delivering outstanding service across busy service periods.

Qualifications

• Proven experience as a Supervisor or in a similar role in mid- to high-end restaurant.
• Strong leadership skills and ability to motivate a team.
• Excellent communication and interpersonal skills.
• Attention to detail and passion for outstanding service.
• Ability to handle high-pressure situations with professionalism; knowledge of food safety regulations.

Responsibilities

• Supervise and support the service team to deliver high-quality service.
• Oversee daily restaurant operations including reservations and seating.
• Train and mentor team members to uphold service excellence.
• Ensure areas are prepared to standards before service.
• Handle guest inquiries and complaints professionally.
• Collaborate with kitchen staff to coordinate timing and flow of service.
• Contribute to team performance evaluations and provide feedback.

Skills

Leadership

Team management

Communication

Attention to detail

Customer service

Food safety knowledge

Job description

Position Overview:

We are looking for an experienced and motivated Restaurant Manager to lead our front-of-house team. The ideal candidate will have a strong background in hospitality, excellent leadership skills, and a deep commitment to guest satisfaction. The Restaurant Supervisor will oversee daily operations, ensure the highest standards of service, and act as a role model for the service team.

Key Responsibilities:

• Supervise and support the service team to deliver seamless, high-quality service to every guest.
• Oversee daily restaurant operations, including managing reservations, coordinating seating arrangements, and optimizing staff assignments.
• Train and mentor new and existing team members to uphold service excellence and maintain our brand standards.
• Ensure all areas are prepared and set up according to our standards before each service.
• Handle guest inquiries, complaints, and special requests professionally and promptly.
• Assist in monitoring inventory, supplies, and equipment, ensuring that the restaurant is fully stocked and operational.
• Enforce restaurant policies and maintain cleanliness, hygiene, and safety standards.
• Collaborate with the kitchen team to coordinate timing and flow of service, ensuring smooth communication between kitchen and floor staff.
• Contribute to team performance evaluations and provide constructive feedback to support staff development.

Qualifications:

• Proven experience as a Supervisor or in a similar role in a mid- to high-end restaurant.
• Strong leadership skills with the ability to motivate and manage a team effectively.
• Exceptional communication and interpersonal skills.
• Keen attention to detail and a passion for delivering outstanding service.
• Ability to handle high-pressure situations with grace and professionalism.
• Knowledge of food safety regulations and hospitality industry standards.
• Flexible availability, including weekends, evenings, and holidays.