Management Trainee

7-24 Entertainment Pte. Ltd.; Singapore; Presencial; SGD 42 000 - 66 000; Tempo integral

Resumo da oferta

7-24 Entertainment Pte. Ltd. is seeking an Outlet Supervisor to lead day-to-day operations and ensure a smooth guest experience at our Singapore venue.

You will oversee reservations and front-of-house tasks, coordinate with the team, and maintain standards of service, safety, and cleanliness. This role requires strong leadership, clear communication, and the ability to multitask in a busy setting.

Qualificações

• Supervisory or management experience in entertainment or hospitality.
• Strong leadership and team motivation skills.
• Excellent communication skills for interacting with customers, staff, and management.
• Ability to multitask in a fast-paced environment.
• Basic computer skills, including POS systems and scheduling software.

Responsabilidades

• Manage day-to-day operations of an outlet to ensure efficient operations.
• Provide a positive customer experience with fair, friendly, and courteous service.
• Handle phone calls for reservations and enquiries.
• Greet and direct guests to designated rooms.
• Record orders and serve food and beverages.
• Input orders into the POS system.
• Provide basic technical support (mic checks, karaoke system checks).
• Maintain a safe and clean environment.
• Work unsupervised and produce quality work.
• Communicate effectively with team members and management.
• Ensure a neat and tidy appearance.
• Fulfill all ad-hoc duties assigned by superior.

Conhecimentos

Supervisory experience

Leadership

Communication

Multitasking

Customer service

Ferramentas

POS systems

Scheduling software

Descrição da oferta de emprego

Job Description

• 1. Manage day-to-day operations of an outlet in order to ensure efficient operations
• 2. Provide a positive customer experience with fair, friendly, and courteous service.
• 3. Handle phone calls for reservations and enquiries.
• 4. Greet and direct guest to designated room.
• 5. Record orders, serve food and beverages.
• 6. Input orders into point-of-sales system.
• 7. Provide basic technical support (mic checks, karaoke system checks).
• 8. Maintain a safe and clean environment.
• 9. Ability to work unsupervised and produce quality work.
• 10. Communicate effectively with team members and management.
• 11. Ensure a neat and tidy appearance.
• 12. All other ad-hoc duties assigned by superior.

Job Requirements

• 1. Proven experience in a supervisory or management role in entertainment or hospitality.
• 2. Strong leadership and team motivation skills.
• 3. Excellent communication skills for interacting with customers, staff, and management.
• 4. Ability to multitask in a fast-paced environment.
• 5. Basic computer skills, including POS systems and scheduling software.