MANAGEMENT EXECUTIVE

PSGourmet Pte Ltd; Singapore; On-site; SGD 40,000 - 60,000; Full time

Job summary

PSGourmet Pte Ltd is seeking a Management Executive to ensure seamless cafe operations and deliver high standards of service. You will lead the service team, engage guests, and drive turnover and profitability while maintaining safety and hygiene compliance.

The role requires a degree in Hospitality/Restaurant Management or equivalent, with 2 years of experience preferred, and strong leadership, communication, and interpersonal skills.

Qualifications

• Degree in Hospitality/Restaurant Management or equivalent.
• Preferably 2 years of relevant experience.
• Energetic, team player and service oriented.
• Strong leadership potential with analytical, communication and interpersonal skills.
• Independent, proactive, resourceful and able to work in a fast paced environment.
• Proficient in Microsoft Office.

Responsibilities

• Delivering fast, friendly and accurate service to all guests.
• Create a positive guest experience and engage guests to meet expectations.
• Ensure station preparation and adherence to safety and hygiene standards.
• Handle guests queries and feedback.
• Lead by example and promote teamwork to achieve targets.
• Delegate responsibilities to ensure excellent service consistently.
• Perform administrative and back-end duties for smooth restaurant operations.
• Adhere to company policies, processes and procedures.

Skills

Leadership

Teamwork

Communication

Interpersonal skills

Proactivity

Fast-paced environment

Education

Degree in Hospitality/Restaurant Management

Tools

Microsoft Office

Job description

Management Executive offers great opportunities for talents who aspire to be leaders within the F&B Industry. Candidate to be equipped with functional knowledge, skills, thinking process, and leadership qualities that will allow the candidate to succeed in a managerial role. The candidate will ensure the seamless running of the Cafe in the most efficient and effective manner delivering the highest possible standards of service, whilst being pro-active in maintaining and/or improving turnover and profitability.

RESPONSIBILITIES

• Delivering fast, friendly and accurate service to all guests
• Create a positive guest experience by delivering a high level of service and ensure that service team engage guests to understand their needs and meet/exceed expectations
• Assist in the completion of station preparation and ensure that safety and hygiene standards are strictly adhered to at all times and to be in compliance in accordance to regulations
• Handle guests queries and feedbacks
• Lead by example and promote good teamwork to achieve set goals/ targets
• Identifies and delegates responsibilities to the service team to ensure excellent service is consistently achieved
• Perform regular inspection of food and beverage preparation and presentation and maintain inventory to enhance sales
• Provide training, coaching, and feedback to service team and assess level of performance on an ongoing basis
• Monitor and maintain the POS system to ensure cash handling procedures are adhered to
• Competently perform administrative and back-end duties to ensure smooth operations of the restaurant
• Ensure strict adherence to company policies, processes and procedures at all times
• Perform other duties as assigned by Supervisor

REQUIREMENTS

• Degree in Hospitality/Restaurant Management or equivalent
• Preferably with 2 years of relevant experience
• Energetic, good team player and service oriented
• Great leadership potential with solid analytical, communications and interpersonal skills
• Independent, proactive, resourceful and ability to work in a fast paced environment
• Well versed in Microsoft Office