Hospitality Executive (F&B Attractions)

Resorts World Sentosa; Singapore; On-site; SGD 42,000 - 64,000; Full time

Job summary

Resorts World Sentosa in Singapore is seeking an F&B Operations Executive to supervise front-of-house teams, support the Assistant Operations Manager for one outlet, and uphold elevated dining standards.

You will focus on guest engagement, staff development, operational efficiency, and high-quality service across the outlet, including wine list curation and wine pairing.

The role requires 3–5 years in hospitality, supervisory experience, and a proactive, calm approach in a fast-paced environment.

Qualifications

• Experience in hospitality/QSR environments is preferred (3–5 years).
• WSET certification is advantageous.
• Ability to supervise and train teams.
• Proficient in MS Office and POS systems.
• Strong interpersonal and communication skills.
• Able to work evenings, weekends, and public holidays.
• Able to stand long hours in hot, humid environment.

Responsibilities

• Supervise, coach, and train team members to uphold service standards.
• Provide excellent guest engagement while serving food and beverages.
• Assist in wine list development, wine pairing and decanting.
• Operate cash registers and maintain accurate records.
• Monitor service flow, stock replenishment, and cleanliness.
• Support recruitment and administrative work.
• Address guest inquiries and service-related issues.
• Participate in daily briefings and trainings.

Skills

F&B

Hospitality mgmt

Supervisory experience

POS systems

Cash handling

MS Office

Interpersonal skills

Problem solving

Time management

Shift work

Education

WSET certification (advantage)

Tools

POS systems

Job description

The F&B Operations Executive is responsible for supervising front-of-house teams, assisting the Assistant Operations Manager (one outlet), maintaining service standards, and ensuring an elevated guest dining experience. You’ll play a key role in supporting team development, operational efficiency, and delivering high-quality food and beverage service.

Job Responsibilities:

• Supervise, coach, and train team members to uphold service standards and perform suggestive selling techniques.
• Provide excellent guest engagement while serving food and beverages.
• Assist in the development and curation of the wine list, including wine pairing, recommendation, and decanting.
• Operate cash registers, handle daily transactions, and ensure accurate records.
• Support operational efficiency by monitoring service flow, stock replenishment, and cleanliness of service areas.
• Support recruitment and administrative work
• Address guest enquiries and service-related issues professionally to ensure satisfaction.
• Participate in daily briefings and training sessions to ensure consistent service delivery.

Job Requirements:

• Food & Beverage, Hospitality Management, or a related field.
• Possession of WSET certification or equivalent is an advantage.
• Preferably a minimum of 3-5 years of experience in hospitality/ QSR environments
• Prior supervisory or team-leading experience is preferred.
• Proficient in Microsoft Office applications.
• Good interpersonal, communication, and supervisory skills.
• Strong kitchen leadership and manpower management capability.
• Proficiency in POS systems, cash handling, and basic operational tasks.
• Effective problem-solving and decision-making skills.
• Strong organisational and time management abilities.
• Ability to perform under pressure in a fast-paced environment.
• Able to perform shift work, and willing to work during evenings, weekends and public holidays.
• Able to stand for long hours and work in an environment where there can be hot, humid and wet weather.