Management Executive

SAM SAM SAM PTE. LTD.; Singapore; On-site; SGD 48,000 - 60,000; Full time

Benefits offered by this job

Attractive salary packages

Accelerated learning and career growth

Sponsored training courses

Extensive medical benefits

Birthday gift voucher

Job summary

SAM SAM SAM PTE. LTD. in Singapore is seeking a dedicated management professional to enhance customer satisfaction and support daily operations. Responsibilities include coaching staff, strategizing for business growth, and ensuring an efficient working environment.

The ideal candidate will possess a degree in management or related fields and demonstrate strong communication skills. The role offers attractive salary packages, career growth, and comprehensive benefits including medical coverage and incentives.

Qualifications

• Degree in relevant fields is required.
• Strong communication skills are essential.
• Professional appearance that suits the salon image.

Responsibilities

• Provide quality management and administrative support.
• Oversee daily operations of the branch.
• Coach and develop colleagues.
• Assist in strategic planning.

Skills

Verbal communication

Written communication

Customer service-oriented

Management knowledge

Education

Degree in Management, Business, Accounting, Hospitality, or similar

Job description

Job Responsibilities

• Provide quality Management and Administrative support
• Oversee an efficient and effective day-to-day operations of the branch or outlet
• Coach and develop colleagues to ensure standards are being maintained
• Assist in the development strategy plans
• Assist Managers complete daily tasks (implementing new policies)
• Understand each department's daily processes and goals
• Participate in company's strategic planning
• Assist Manager in evaluating performance (writing reports and data)
• Monitor and manage customer complaints, ensure satisfaction and administer efficient follow up for same to receive feedback
• Implement and improve customers retention measures
• Attract customers by answering product and service questions
• Ensuring a clean and safe working environment

Requirements

• A degree in Management, Business, Accounting, Hospitality and Hotel management or similar fields.
• Strong verbal and written communication skills.
• Well-groomed and professional appearance that best suits the salon image.
• Outgoing, customer-oriented and passionate about serving customers.
• Knowledge or experience in management or similar fields (Beauty, Salon, F&B) is a plus.
• Can start immediately.

Benefits

• Attractive and competitive salary packages
• Accelerated learning and guaranteed career growth
• Dynamic and fun working environment
• Sponsored training courses - Service leadership, Introduction to Management
• Extensive Medical benefits
• Birthday gift voucher ($100)
• Incentives and Commission – once promoted to Supervisor