Management Executive

PHOTOPIA PTE. LTD.; Singapore; On-site; SGD 50,000 - 70,000; Full time

Job summary

Photopia PTE. LTD. in Singapore is seeking a proactive professional to provide quality management and administrative support, oversee day-to-day branch operations, and coach colleagues to maintain standards.

The role requires assisting in development strategy plans, supporting managers with daily tasks, understanding departmental processes, and participating in strategic planning to drive performance and customer satisfaction.

Qualifications

• Bachelor’s Degree in any field.
• Strong verbal and written communication skills.
• Customer-Oriented or Passionate about serving customers.
• Knowledge or experience in management or relevant similar field is a plus.

Responsibilities

• Provide quality Management and Administrative support.
• Oversee an efficient and effective day to day operations of the branch or outlet.
• Coach and develop colleagues to ensure standards are being maintained.
• Assist in the development strategy plans.
• Assist Managers complete daily tasks (implementing new policies).
• Understand each department's daily processes and goals.
• Participate in company's strategic planning.
• Assist Manager in evaluating performance (writing reports and data).
• Monitor and manage customer complaints, ensure satisfaction and administer efficient follow up for same to receive feedback.
• Implement and Improve customers retention measures.
• Attract customers by answering product and service questions.
• Ensuring a clean and safe working environment.

Skills

Verbal communication

Written communication

Customer focus

Management exposure

Education

Bachelor’s Degree in any field

Job description

Responsibilities

• Provide quality Management and Administrative support
• Oversee an efficient and effective day to day operations of the branch or outlet
• Coach and develop colleagues to ensure standards are being maintained
• Assist in the development strategy plans
• Assist Managers complete daily tasks (implementing new policies)
• Understand each department's daily processes and goals
• Participate in company's strategic planning
• Assist Manager in evaluating performance (writing reports and data)
• Monitor and manage customer complaints, ensure satisfaction and administer efficient follow up for same to receive feedback
• Implement and Improve customers retention measures
• Attract customers by answering product and service questions
• Ensuring a clean and safe working environment

Qualifications & Requirements

• Bachelor’s Degree in any field
• Strong verbal and written communication skills
• Customer-Oriented or Passionate about serving customers
• Knowledge or experience in management or relevant similar field is a plus