Guest Experience Associate - F&B

MANDATE OF MANPOWER PTE. LTD.; Singapore; On-site; SGD 20,000 - 33,000; Full time

Job summary

Mandate Of Manpower Pte. Ltd. seeks a hospitality associate to deliver quality customer service, assist with daily outlet operations, serve food, promote menu items, and manage cashier duties. The role emphasizes guest rapport, stock control, and flexible duties across the outlet.

The position requires strong communication, a focus on service excellence, and knowledge of F&B practices to ensure guest satisfaction.

Qualifications

• No experience in similar field is required.
• F&B Hygiene Certificate holder required.
• Excellent communication skills.
• Commitment to quality service.
• Service excellence.
• Food and Beverage knowledge.

Responsibilities

• Provide quality customer service and housekeeping duties.
• Assist in opening and closing of the outlet.
• Prepare and serve foods to customer.
• Marketing menu items to customers.
• Handle cashiering duties.
• Able to handle customers skillfully to ensure full satisfaction.
• Establish rapport with guests.
• Maintain clear records of stocks and inventories.
• Any other duties as assigned.

Skills

Communication skills

Service excellence

Quality service

F&B knowledge

Education

F&B Hygiene Certificate

Job description

Mandate Of Manpower Pte. Ltd. seeks a hospitality associate to deliver quality customer service, assist with daily outlet operations, serve food, promote menu items, and manage cashier duties. The role emphasizes guest rapport, stock control, and flexible duties across the outlet.

The position requires strong communication, a focus on service excellence, and knowledge of F&B practices to ensure guest satisfaction.