Mall Operations Lead: Maintenance & Safety Oversight

CapitaLand Development Ltd - CDL; Singapore; On-site; SGD 48,000 - 72,000; Full time

Benefits offered by this job

Medical coverage

Training and development opportunities

Subsidised rates at Ascott serviced<br

Job summary

CapitaLand is seeking a capable professional to support the operations and maintenance of our Singapore mall. You will coordinate programs, manage maintenance contracts, and assist with the annual budget and asset enhancement initiatives, ensuring safety, efficiency, and high service standards across all vendors and tenants.

As a member of the operations team, you will liaise with procurement, manage service requests, lead incident reporting, and contribute to the EHS review processes.

Qualifications

• Diploma/ Degree in Engineering (Mechanical/Electrical / Real Estate / Facilities / Building / Estate/ Property Management/ Operations)
• Relevant experience in real estate industry an advantage
• Graduates with relevant degree but no prior relevant experience are welcome to apply
• Able to work within tight timelines, resourceful and systematic in resolving problems
• Willingness to work as a team and a strong team lead
• Exhibit strong initiative, leadership, and interpersonal skills
• Experience with WSH regulations would be an added advantage

Responsibilities

• You will support the Associate Director, Operations, Singapore in managing effective operations and maintenance of our retail mall
• Coordinate operation programs and execute maintenance works to ensure the mall operates at optimum level
• Assist in preparation of Operations annual budget, manage and administer all maintenance contracts and supervise expense for the operational needs of the mall
• Assist in the implementation of the Asset Enhancement Initiatives, renovation works carried out by tenants and operational support for the promotional activities of the mall
• Liaise with Contract & Procurement team, manage and execute specific/adhoc procurement of equipment cyclical replacement & enhancement works in the mall
• Manage and attend to all feedback and service requests in a timely manner
• Work closely with the technicians and manage vendor services to achieve the required professional standards in day-to-day operations
• Assist to handle mall incident and to update incident report
• Ensure that vendors and tenants' contractor comply to safety guidelines and follow strict safety compliance at all times
• Part of Company Emergency Response Team (i.e. Site Incident Controller, First Aider, etc)
• Part of Environmental Health Safety (EHS) team for review & approval of permit to work (PTWs), risk assessment, safety checks/audits of the mall.

Education

Engineering degree

Job description

CapitaLand is seeking a capable professional to support the operations and maintenance of our Singapore mall. You will coordinate programs, manage maintenance contracts, and assist with the annual budget and asset enhancement initiatives, ensuring safety, efficiency, and high service standards across all vendors and tenants.

As a member of the operations team, you will liaise with procurement, manage service requests, lead incident reporting, and contribute to the EHS review processes.