M365 & IT Systems Specialist — On-Call & Travel

TALENTSIS PTE. LTD.; Singapore; On-site; SGD 50,000 - 70,000; Full time

Job summary

Talentsis Pte Ltd in Singapore seeks an IT Systems Officer to support and administer our Microsoft 365 environment, end-user systems and IT infrastructure. You will provide L1/L2 technical support, maintain security, and work with internal teams and vendors to ensure reliable IT operations.

The role requires hands-on Microsoft 365 administration, Intune and Defender, and network/firewall experience, plus strong troubleshooting and teamwork.

Qualifications

• 3+ years of L1/L2 IT support experience in a medium to large enterprise.
• 2+ years hands-on Microsoft 365 administration experience.
• Experience with Microsoft Intune and Defender.
• 2+ years exposure to network and firewall support.
• Strong troubleshooting and communication skills.
• Able to work independently and in a team.
• Willing to support after-hours/weekend standby and travel overseas when required.

Responsibilities

• Administer and support Microsoft 365, Intune, Defender.
• Provide L1/L2 technical support onsite and remotely.
• Troubleshoot hardware, software, network, and system issues.
• Monitor system performance, security, backups, and updates.
• Manage IT hardware deployment, lifecycle, and asset inventory.
• Coordinate user onboarding and offboarding.
• Maintain IT documentation and records.
• Coordinate with vendors on IT services, procurement, and issue resolution.
• Perform regular IT operational checks and system improvements.
• Provide after-hours/weekend standby support and overseas travel when required.

Skills

L1/L2 IT support

Microsoft 365

Intune

Microsoft Defender

Network security

Troubleshooting

Communication

Teamwork

Tools

Azure

Job description

Talentsis Pte Ltd in Singapore seeks an IT Systems Officer to support and administer our Microsoft 365 environment, end-user systems and IT infrastructure. You will provide L1/L2 technical support, maintain security, and work with internal teams and vendors to ensure reliable IT operations.

The role requires hands-on Microsoft 365 administration, Intune and Defender, and network/firewall experience, plus strong troubleshooting and teamwork.