Luxury Venue General Manager

Marina Bay Sands; Singapore; On-site; SGD 180,000 - 240,000; Full time

Job summary

Marina Bay Sands seeks a senior leader to translate the venue identity into product, service, and marketing decisions, ensuring events align with the brand. You will guard service quality, drive guest advocacy, and maintain a strong events pipeline to deliver profitable dining and private functions.

You will lead the F&B direction, steering premium offerings and an elite wine program while coordinating cross‑functional teams for impactful marketing and partnerships.

Qualifications

• Relevant diploma or degree preferred.
• Substantial progressive leadership experience appropriate to the venue and brand.

Responsibilities

• Brand Leadership & Concept Stewardship: translate identity into product, service, commercial decisions.
• Guest Experience, Service Quality & Brand Standards: guard service quality per standards and use feedback to improve advocacy.
• Commercial & Financial Leadership: maintain private-event pipeline, drive profitable events with optimization of yield and inventory.
• Food & Beverage Direction: lead steaks, seafood and Wolfgang Puck signatures with premium wine list.
• Marketing Plan, Partnerships & Initiative Implementation: own annual marketing plan and coordinate across teams.
• People Leadership & Talent Development: build an inclusive leadership team and manage recruitment and development.
• Operational Excellence: maintain readiness across guest, service, culinary, safety and cash controls; plan labour efficiently.
• Food Hygiene & ISO 22000: lead hygiene and food safety under ISO 22000 with proper records and audits.
• Sustainability & Responsible Sourcing: drive waste prevention and sustainable, local or regional sourcing where viable.
• Governance, Compliance & Risk Management: ensure compliance with policies, safety, licensing, security, data privacy.

Skills

Brand leadership

Guest experience

Commercial leadership

Marketing planning

Education

Diploma or degree

Job description

Marina Bay Sands seeks a senior leader to translate the venue identity into product, service, and marketing decisions, ensuring events align with the brand. You will guard service quality, drive guest advocacy, and maintain a strong events pipeline to deliver profitable dining and private functions.

You will lead the F&B direction, steering premium offerings and an elite wine program while coordinating cross‑functional teams for impactful marketing and partnerships.