Luxury Store Manager: Lead Sales and Clienteling

ROGER VIVIER SINGAPORE PTE. LTD.; Singapore; On-site; SGD 56,000 - 89,000; Full time

Job summary

Tod’s Group in Singapore is seeking passionate and experienced individuals to join our dynamic team. This role oversees day-to-day store operations and team performance, contributing to both individual and overall store sales targets.

We are looking for strong leadership, extensive luxury retail experience, and a dedication to delivering exceptional customer service. The position offers on-site store work, training, and opportunities for career advancement within Tod’s Group.

Qualifications

• Minimum 6 years of retail sales experience with at least 2 years in a supervisory or managerial role, preferably luxury retail.
• Strong store operations, sales, service, people management and training experience.
• Willing to work retail shifts, including weekends and public holidays.
• Proficient in computer literacy.

Responsibilities

• Oversee daily store operations to ensure smooth functioning.
• Achieve individual sales targets through selling techniques, clienteling and strong product knowledge.
• Motivate and lead the sales team to meet and exceed store sales targets.
• Understand and analyse key KPIs to drive the business and achieve the target.
• Support staff development through ongoing training, coaching, and performance evaluations.
• Maximize opportunities to recruit and build long term client relationships with clients.
• Promote and introduce the brand with professional knowledge.
• Maintain high standard of store presentation and stock management.
• Perform other adhoc duties as assigned.

Skills

Retail sales

Leadership/Management

Customer service

Product knowledge

Store operations

Staff training

KPI tracking

Job description

Tod’s Group in Singapore is seeking passionate and experienced individuals to join our dynamic team. This role oversees day-to-day store operations and team performance, contributing to both individual and overall store sales targets.

We are looking for strong leadership, extensive luxury retail experience, and a dedication to delivering exceptional customer service. The position offers on-site store work, training, and opportunities for career advancement within Tod’s Group.