Luxury Retail Lead: Sales, Service & Store Ops

City Chain Stores (S) Pte Ltd

Singapore

On-site

SGD 55,000 - 75,000

Full time

14 days+

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Job summary

City Chain Stores (S) Pte Ltd is seeking a Store Manager to lead a luxury fashion retail team in Singapore. You will drive sales performance, manage inventory, and uphold exceptional customer service standards across daily operations.

The role requires 2–3 years in retail with supervisory experience, strong leadership, and proficiency in MS Office and retail management software. A diploma in Retail Management or Business Administration is preferred.

Qualifications

Diploma in Retail Management or Business Administration or related field.
2–3 years in retail with supervisory experience, luxury or fashion preferred.
Strong leadership, communication, and data interpretation abilities.

Responsibilities

Oversee daily store operations and ensure adherence to policies.
Lead, train, and motivate staff to hit sales targets and deliver excellent service.
Drive sales by setting targets, analyzing data, and implementing promotions.
Manage inventory, stock takes, and shrinkage control.
Maintain store cleanliness, visual merchandising, and health/safety standards.
Prepare reports on sales, inventory, and staff productivity for management.
Ensure staff are trained on policies, product knowledge, and customer service standards.