Luxury Store Leader — Flexible Schedule & Clienteling

kate spade new york; Singapore; On-site; SGD 60,000 - 100,000; Full time

Job summary

kate spade new york is seeking a Store Leader to drive profitability and deliver a premium client experience across omni-channel strategies. You will lead a high-performing team, model brand behaviors, and cultivate an inclusive culture in a fast-paced luxury retail setting.

Own store performance by forecasting and planning, analyze selling reports to seize opportunities, collaborate with cross-functional partners, and uphold visual merchandising and operational excellence.

Qualifications

• 5+ years of store leadership in retail or service; luxury/premium experience preferred.
• Proven sales leadership, coaching and development, stakeholder management, data-driven decisions.
• Proficiency in Microsoft Office; familiarity with CRM tools; social media and live selling trends.
• Ability to work in a fast-paced environment.

Responsibilities

• Model service behaviors and selling standards to deliver a premium client experience.
• Drive clienteling and omni-channel strategies with CRM usage.
• Recruit, onboard, train, and coach a high-performing team.
• Forecast and manage store financial performance against sales goals.
• Collaborate with cross-functional teams to execute brand strategies.
• Oversee visual merchandising and store maintenance.
• Handle opening/closing, cash handling, and security.

Skills

Store leadership

Coaching

Communication

Data-driven

CRM tools

Education

Bachelor's degree or equivalent

Tools

Microsoft Office

CRM software

Job description

kate spade new york is seeking a Store Leader to drive profitability and deliver a premium client experience across omni-channel strategies. You will lead a high-performing team, model brand behaviors, and cultivate an inclusive culture in a fast-paced luxury retail setting.

Own store performance by forecasting and planning, analyze selling reports to seize opportunities, collaborate with cross-functional partners, and uphold visual merchandising and operational excellence.