Luxury Store Leader: Clienteling & Omnichannel Growth

Tapestry Inc; Singapore; On-site; SGD 60,000 - 90,000; Full time

Job summary

Kate Spade New York in Singapore seeks a Store Manager to lead a premium retail team and deliver exceptional client experiences. You will drive clienteling and omni-channel initiatives while maintaining brand standards and store operations.

The role requires a minimum of 5+ years in luxury retail leadership, strong coaching skills, and a data-driven approach to sales and KPIs. A high-energy, inclusive leader will thrive in this fast-paced environment.

Qualifications

• 5+ years of store leadership in luxury retail.
• Proven sales leadership and coaching ability.
• Strong communication and data-driven decision making.
• Experience with CRM/clienteling and live selling trends.

Responsibilities

• Model service behaviors and selling standards to deliver premium client experiences.
• Recruit, onboard, train, and motivate a high-performing team with clear goals.
• Own store financial performance: forecast, plan, and hit sales targets.
• Ensure visual merchandising and brand storytelling are consistently executed.
• Oversee operations: openings/closings, cash handling, payroll within budget, and loss prevention.

Skills

Store leadership

Coaching

Customer service

Data-driven decisions

Tools

Microsoft Office

CRM clienteling tools

Job description

Kate Spade New York in Singapore seeks a Store Manager to lead a premium retail team and deliver exceptional client experiences. You will drive clienteling and omni-channel initiatives while maintaining brand standards and store operations.

The role requires a minimum of 5+ years in luxury retail leadership, strong coaching skills, and a data-driven approach to sales and KPIs. A high-energy, inclusive leader will thrive in this fast-paced environment.