Sales Associate

kate spade new york; Singapore; On-site; SGD 28,000 - 42,000; Full time

Job summary

Kate Spade New York is seeking a stylist to assist customers in selecting products that fit their aesthetic and lifestyle. You will work with customers to discover personal style while demonstrating how Kate Spade products integrate into their wardrobe.

Key responsibilities include greeting guests, providing styling advice, and guiding purchase decisions to ensure a seamless checkout experience. Flexibility to work nights, weekends, and high-traffic periods is required.

Qualifications

• Retail experience and strong customer service.
• Excellent communication and interpersonal abilities.
• Ability to multitask and work as part of a team.
• Awareness of social media and omni/virtual selling is a plus.
• English proficiency required (local market language optional).

Responsibilities

• Greet guests warmly and confidently with product knowledge.
• Actively listen and ask questions to understand needs.
• Provide styling advice, suggest add-ons, and create complete looks.
• Showcase multiple ways to wear products and explore new styles.
• Guide customers through purchase decisions and ensure a seamless checkout.
• Reinforce customer choices and invite return visits.

Skills

Retail selling

Interpersonal skills

Teamwork

Multitasking

Social media awareness

English proficiency

Job description

Since its launch in 1993 with a collection of six essential handbags, Kate Spade New York has always been colorful, bold, and optimistic. Today, it is a global lifestyle brand that designs extraordinary things for the everyday, delivering seasonal collections of handbags, ready-to-wear, jewelry, footwear, home décor, and more. Known for its rich heritage and unique brand DNA, Kate Spade New York offers a distinctive point of view and celebrates communities of women around the globe who live their perfectly imperfect lifestyles.

Kate Spade New York is part of the Tapestry portfolio – a global house of brands committed to stretching what’s possible.

The Stylist will serve as a trusted and knowledgeable advisor who assists customers in selecting products that suit their aesthetic and lifestyle. They will work with the customer to discover and express their own personal style while showing the customer how to incorporate Kate Spade products into their existing wardroom.

Key Responsibilities

Customer Engagement & Styling

• Greet guests warmly and confidently, demonstrating strong product knowledge.
• Actively listen and ask insightful follow-up questions to understand customer needs.
• Provide styling advice, suggest add-ons, and create complete looks.
• Use creativity to showcase multiple ways to wear products and encourage customers to explore new styles.
• Guide customers through purchase decisions and ensure a seamless checkout experience.
• Reinforce and celebrate customer choices, inviting them to return.

Sales & Business Acumen

• Drive results through strong customer connections and storytelling.
• Demonstrate deep knowledge of the brand and product attributes across all categories.
• Maintain operational excellence, including stockroom organization and POS transactions.
• Give and receive feedback in an honest, constructive manner.

Requirements

Skills & Experience

• Professional selling skills with exceptional interpersonal and communication abilities.
• Prior experience in a retail environment.
• Ability to multitask, prioritize, and work collaboratively in a team setting.
• Social media awareness and willingness to learn omni/virtual selling techniques.
• English proficiency (or local language proficiency per market).

Schedule:Abilitytoworkaflexiblescheduleto meet the needs of the business—including nights, weekends,busy season, and high-traffic retail days(including but not limited to public holidays).

Note: This document serves only as a sample of job duties and responsibilities and does not include an exhaustive list of all performance requirements.