Store Manager, Kate Spade IMM

Kate Spade Singapore; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

Kate Spade Singapore seeks a Store Manager to drive productivity and profitability, setting plans with the Regional Leader, forecasting sales, and ensuring excellent service standards across the store.

You will lead a high-energy team, manage relationships with stakeholders, and maintain visual merchandising and store upkeep to maximize results in a fast-paced environment. The role requires a seasoned leader with client focus.

Qualifications

• Minimum 5-7 years store management experience in retail or service industry.
• Experience in a fast paced retail environment.
• Outlet environment experience is a plus.
• Ability to inspire the team to meet and exceed performance standards.
• Excellent client service and communication skills.
• Great team management skills and collaboration with cross-functional groups.

Responsibilities

• Takes ownership for store productivity and sales plans forecast.
• Creates a high energy, sales and service focused environment.
• Oversees the service environment by providing constant feedback on service behaviors.
• Manages relationships with key stakeholders for smooth execution to achieve sales.
• Ensures visual merchandising and store maintenance standards are met.
• Identifies underperforming staff and initiates development or coaching.
• Recognizes performance and communicates appropriately.
• Develops plans to address business issues and drives desired results.

Skills

Store management

Leadership

Customer service

Sales forecasting

Team motivation

Tools

Microsoft Office

Job description

Primary Purpose:

You demonstrate ownership for the store by maximizing store productivity and profitability. You develop plans to achieve sales and productivity goals, and work closely with the Regional Leader to evaluate market information and create strategies that can impact store results.

You lead by example, sets the tone for the store, and provides feedback to their team that will result in more efficient, productive, and profitable stores that exceed kate spade service expectations

The successful individual will leverage their proficiency to…

• Takes ownership and accountability for store productivity and sales plans forecast

• Creates a high energy, sales and service focused environment

• Oversees the kate spade service environment within the store by offering constant feedback on service behaviors

• Manages relationships key stakeholders for smooth execution to achieve sales

• Consistently manages physical store environment to ensure that visual merchandising and store maintenance standards are met

• Identifies underperforming store staff and takes focused action to manage development or counseling

• Recognizes and values individual performance and communicates appropriately

• Develops plans to address key business issues, and utilizes plans to impact business and achieve desired results

The accomplished individual will possess...

• Minimum 5 -7 years store management experience in retail or service industry.

• Experience working in a fast paced retail environment.

• Experience in Outlet environment will be a plus.

• Ability to inspires team to meet and exceed performance standards

• Proficient in Microsoft office

• Excellent client service and communication skills

• Great team management skills, People\'s Person and strong collaboration with cross functional groups.