Luxury Retail Client Advisor - Fashion & CRM

PRADA; Singapore; On-site; SGD 52,000 - 78,000; Full time

Job summary

Prada Group in Singapore seeks a Client Advisor to uphold the brand image and drive customer satisfaction and loyalty. You will collaborate across the department and store to achieve quantitative and qualitative objectives.

You will stay up-to-date with fashion trends, guide customers through the sales process, showcase products, and ensure accurate CRM data. You’ll participate in meetings and support after-sale service in line with company standards.

Responsibilities

• Is aligned to the style and qualitative standards of the Brand throughout the Sales and after-sales process.
• Collaborates with other colleagues, contributing to create a good atmosphere within the store and is focused on achieving the customer satisfaction.

Job description

Prada Group in Singapore seeks a Client Advisor to uphold the brand image and drive customer satisfaction and loyalty. You will collaborate across the department and store to achieve quantitative and qualitative objectives.

You will stay up-to-date with fashion trends, guide customers through the sales process, showcase products, and ensure accurate CRM data. You’ll participate in meetings and support after-sale service in line with company standards.