Lux Fashion Client Advisor – Elevated Customer Experience

PRADA Singapore Pte Ltd; Singapore; On-site; SGD 28,000 - 45,000; Full time

Job summary

PRADA Singapore Pte Ltd in Singapore seeks a Client Advisor to uphold the brand image and ensure customer satisfaction and loyalty across the sales and after-sales process. You will collaborate with store colleagues to deliver an exceptional shopping experience, stay up-to-date on fashion trends, manage customer profiles in the CRM, and assist with product presentation, stock and loss prevention.

Joining Prada means working in a creative, international environment that values talent, curiosity

Responsibilities

• Aligned to the Brand’s style and standards throughout the sales and after-sales process.
• Collaborates with colleagues to create a positive store atmosphere and achieve customer satisfaction.
• Keeps up-to-date on fashion trends and monitors competitors to optimize the sales process.
• Welcomes, identifies needs, presents products, and highlights benefits according to customer needs.
• Maintains CRM data and manages customer profiles and loyalty efforts.
• Ensures proper product display, stock knowledge, and loss prevention within the department.

Job description

PRADA Singapore Pte Ltd in Singapore seeks a Client Advisor to uphold the brand image and ensure customer satisfaction and loyalty across the sales and after-sales process. You will collaborate with store colleagues to deliver an exceptional shopping experience, stay up-to-date on fashion trends, manage customer profiles in the CRM, and assist with product presentation, stock and loss prevention.

Joining Prada means working in a creative, international environment that values talent, curiosity