Luxury Client Advisor — Elevate Experiences

PRADA Singapore Pte Ltd; Singapore; Presencial; SGD 20.000 - 31.000; Jornada completa

Descripción de la vacante

PRADA Singapore Pte Ltd invites a Client Advisor to deliver an exceptional luxury shopping experience. You will guide clients through the Prada world, understanding their needs and building lasting relationships, both in-store and via ecommerce channels.

You will promote Prada philosophy, maintain product knowledge, and collaborate with teams to achieve outstanding service, always upholding brand values and inclusivity.

Formación

• Passion for human relations and sales.
• Problem solving and curiosity in luxury fashion.
• Experience building long-lasting client relationships.
• Ability to work both in a team and independently.
• Excellent communication and interpersonal skills.
• Passion and knowledge of Prada products.

Responsabilidades

• Place the Customer at the center, providing an exceptional luxury service.
• Exceed individual sales targets and contribute to store success.
• Demonstrate in-depth knowledge of Prada history and products.
• Capture client data in the CRM to build personalized relationships.
• Promote the Omni Channel approach and seamless customer experience.
• Maintain stockroom organization and collaborate with Back of House.
• Resolve client complaints with guidance from the manager when needed.

Conocimientos

Sales passion

Problem solving

Client relationships

Teamwork

Communication skills

Product knowledge

Descripción del empleo

PRADA Singapore Pte Ltd invites a Client Advisor to deliver an exceptional luxury shopping experience. You will guide clients through the Prada world, understanding their needs and building lasting relationships, both in-store and via ecommerce channels.

You will promote Prada philosophy, maintain product knowledge, and collaborate with teams to achieve outstanding service, always upholding brand values and inclusivity.