Luxury Jewelry Client Experience Specialist

FRED Jewelry; Singapore; On-site; SGD 36,000 - 60,000; Full time

Job summary

FRED Jewelry, a luxury Maison within the LVMH Group, is seeking a Client Advisor in Singapore. Reporting to the Boutique Manager, you will meet sales targets, deliver exceptional client service, and build a loyal client base while supporting daily boutique operations.

You will develop sales opportunities, manage stock, assist with events and visual merchandising, and uphold high standards of cleanliness and security within the boutique.

Qualifications

• At least 2 years’ experience in retail operations with track record in jewellery or high-end luxury.
• Sales oriented with a focus on achieving targets.
• Excellent communication and interpersonal skills.
• Self-motivated and a collaborative team player.

Responsibilities

• Develop every sales opportunity that arises.
• Follow all sales and operations processes per company policies.
• Perform daily stock takes and sales reports.
• Support events and changes in visual merchandising with the marketing team.
• Promote CRM activities and maintain client relationships.
• Maintain boutique conditions including cleanliness, safety and security.
• Cultivate a positive team environment and deliver exceptional client service.

Skills

Retail experience

Customer service

Communication skills

Team player

Job description

FRED Jewelry, a luxury Maison within the LVMH Group, is seeking a Client Advisor in Singapore. Reporting to the Boutique Manager, you will meet sales targets, deliver exceptional client service, and build a loyal client base while supporting daily boutique operations.

You will develop sales opportunities, manage stock, assist with events and visual merchandising, and uphold high standards of cleanliness and security within the boutique.