Luxury Client Advisor & Experience Specialist

LVMH Group; Singapore; On-site; SGD 36,000 - 51,000; Full time

Job summary

Louis Vuitton Singapore is seeking a client-focused sales associate to deliver premium service and product knowledge in a luxury setting. You will greet every client, understand their needs, and guide them through the brand offerings while contributing to team sales targets.

As a trusted ambassador, you will engage with clients, nurture long-term relationships, and participate in store activities that drive brand excellence and exceptional experiences for our international clientele.

Qualifications

• Excellent communication and interpersonal skills.
• Proficiency in English and Mandarin; ability to converse with international clients is an asset.
• Willingness to work in a luxury retail environment and provide premium service.
• Experience in retail, customer service or hospitality preferred.
• Customer-focused mindset with proactive approach to client needs.

Responsibilities

• Be an ambassador of Louis Vuitton and ensure every client is treated according to our promise.
• Discover and guide clients across the Brand, proactively reaching out to achieve store goals.
• Drive and achieve individual and team objectives and be accountable for sales results.
• Welcome every client and deliver premium service with product knowledge and expertise.
• Engage with clients to develop long-term relationships and confidence in Louis Vuitton products.

Skills

Excellent communication

Chinese/English bilingual

Customer service orientation

Team player

Flexible retail hours

Education

GCE A levels or equivalent

Job description

Louis Vuitton Singapore is seeking a client-focused sales associate to deliver premium service and product knowledge in a luxury setting. You will greet every client, understand their needs, and guide them through the brand offerings while contributing to team sales targets.

As a trusted ambassador, you will engage with clients, nurture long-term relationships, and participate in store activities that drive brand excellence and exceptional experiences for our international clientele.