Client Advisor

Fred; Singapore; On-site; SGD 40,000 - 70,000; Full time

Job summary

Fred Singapore is seeking a Client Advisor to meet boutique sales targets and provide exceptional service to luxury clients. You will cultivate a loyal client base and assist with daily boutique operations.

With at least 2 years in jewellery or high-end luxury retail, you bring a strong sales focus, excellent customer service, and integrity. You will collaborate with a team to maintain premium boutique standards and support events and merchandising with the marketing team.

Qualifications

• At least 2 years in retail operations with track record in jewellery or luxury retail.
• Strong sales orientation and results focus.
• Excellent customer service and communication skills.
• Self-motivated, a team player with positive attitude and integrity.

Responsibilities

• Develop every sales opportunity that can arise.
• Provide extraordinary customer service to clients and prospects.
• Follow sales and operations processes per company policies.
• Perform daily stock checks and sales reporting.
• Support events and visual merchandising with the marketing team.
• Maintain boutique conditions including cleanliness, safety and security.

Skills

Retail operations

Sales-driven

Customer service

Communication

Team player

Integrity

Job description

Position

Client Advisor - FRED Singapore

Reporting to the Boutique Manager, the Client Advisor will be responsible for meeting individual and boutique sales targets, providing exceptional client service levels at all times, cultivating and maintaining a loyal client base and assisting with daily boutique operations.

Job responsibilities

• Develop every sales opportunity that can arises.
• Offer extraordinary customer service when attending to any client / prospect clients / browser.
• Follow all the sales & operations processes and requirements according to the Company policies and directions.
• Perform daily stock take and sales reports.
• Respect, support and work efficiently with everyone to create a dynamic team.
• Support events, activities and change of visual merchandising with the marketing team.
• Promote CRM activities.
• Maintain the best boutique conditions at all times. e.g. cleanliness, safety, security etc.

Profile

• At least 2 years’ experience in retail operations with successful track record gained from jewellery or high-end luxury retail industry
• Sales and resulted-oriented
• Excellent customer service skills
• Good communication and interpersonal skills
• Self-motivated, team player, positive thinker, creative and effective
• High integrity with good ethics and values
• A team player with a can-do attitude