Luxury Client Advisor & Brand Ambassador

Bulgari South Asian Operations; Singapore; Sur place; SGD 36 000 - 54 000; Plein temps

Résumé du poste

Bulgari Singapore is seeking a Client Advisor to deliver an exceptional luxury shopping experience and drive store sales. You will act as a brand ambassador, guiding clients through product discovery and ensuring outstanding service.

The role involves building and maintaining client relationships, managing CRM activities, and supporting after-sales service while upholding Bulgari's standards in a fast-paced store environment.

Qualifications

• Experience in luxury retail preferred.
• Strong selling skills and customer-focused approach.
• Familiar with CRM techniques and store procedures.

Responsabilités

• Act as a Brand Ambassador, delivering an exciting and memorable experience to customers and maximizing sales opportunities.
• Establish and develop relationships with existing clients to enhance clienteling and increase sales.
• Develop and engage new customers by providing customized advice and introducing them to brand discovery.
• Manage the sales process according to delivery standards and contribute to KPI achievement.
• Perform 1-1 CRM activities and handle after-sales duties as required.

Connaissances

Luxury retail knowledge

Customer service

CRM experience

Outils

CRM systems

Description du poste

Bulgari Singapore is seeking a Client Advisor to deliver an exceptional luxury shopping experience and drive store sales. You will act as a brand ambassador, guiding clients through product discovery and ensuring outstanding service.

The role involves building and maintaining client relationships, managing CRM activities, and supporting after-sales service while upholding Bulgari's standards in a fast-paced store environment.