Luxury Boutique Sales & Clienteling Specialist

KOS SG PTE. LTD.; Singapore; On-site; SGD 31,000 - 40,000; Full time

Job summary

KOS SG PTE. LTD. in Singapore partners with a prestigious French luxury Maison to welcome and engage clients with warmth, polish and personalised service, building lasting relationships through exceptional clienteling and product storytelling.

The role focuses on delivering elevated boutique experiences, driving sales, managing VIP appointments, and upholding brand standards across CRM, stock and daily operations.

Qualifications

• Experience in luxury retail or premium fashion.
• Genuine passion for luxury service and product storytelling.
• Strong clienteling and CRM skills to build repeat-client relationships.

Responsibilities

• Welcome clients with a warm, polished, personalised approach.
• Deliver elevated boutique experiences via product knowledge and storytelling.
• Drive sales through clienteling, consultative selling and strong product recommendations.
• Build and grow a client portfolio using CRM and after-sales follow-up.
• Support VIP appointments and personalised service requests.
• Hit individual and boutique sales targets while upholding premium standards.
• Maintain high standards in visual presentation, stock and operations.

Skills

Clienteling

CRM

Storytelling

Premium service

Tools

CRM software

Job description

KOS SG PTE. LTD. in Singapore partners with a prestigious French luxury Maison to welcome and engage clients with warmth, polish and personalised service, building lasting relationships through exceptional clienteling and product storytelling.

The role focuses on delivering elevated boutique experiences, driving sales, managing VIP appointments, and upholding brand standards across CRM, stock and daily operations.