Luxury Boutique Sales Advisor & Client Experience

Panerai; Singapore; On-site; SGD 42,000 - 62,000; Full time

Job summary

Panerai in Singapore invites a Client Advisor to deliver exceptional luxury service, guiding customers through the sales journey and upholding Panerai’s selling standards. You will identify high-potential leads, manage a complete sale, and ensure a seamless, high-end client experience in a dynamic boutique environment.

You will build lasting client relationships through CRM initiatives, maintain profound product knowledge, and actively contribute to boutique performance with precise operations

Qualifications

• Excellent client service and communication skills.
• Ability to build relationships and meet individual KPI targets.
• Strong product knowledge of luxury watches and brand history.

Responsibilities

• Achieve monthly and yearly turnover and KPI targets.
• Welcome customers and lead all steps of the sale following Panerai Selling Ceremony.
• Identify high-potential leads and follow up to generate opportunities.
• Develop CRM-driven client relationships and contribute to boutique performance.
• Maintain impeccable boutique presentation and operations.

Skills

Customer service

Sales targets

CRM programs

Product knowledge

Tools

CRM software

Job description

Panerai in Singapore invites a Client Advisor to deliver exceptional luxury service, guiding customers through the sales journey and upholding Panerai’s selling standards. You will identify high-potential leads, manage a complete sale, and ensure a seamless, high-end client experience in a dynamic boutique environment.

You will build lasting client relationships through CRM initiatives, maintain profound product knowledge, and actively contribute to boutique performance with precise operations