Luxury Boutique Manager - Drive Sales & Team Excellence

Panerai; Singapore; On-site; SGD 78,000 - 134,000; Full time

Job summary

Panerai is seeking an experienced Boutique Manager in Singapore to lead a high-end team and drive both client development and sales performance. You will champion the Panerai selling ceremony, uphold brand standards, and deliver exceptional service to a discerning clientele.

You will monitor targets, coach staff on floor, coordinate with marketing and CRM for client activations, and report monthly on performance metrics to the Commercial Director.

Qualifications

• Experience in luxury goods retail and managing a boutique team.
• Proven ability to meet and exceed sales targets and KPIs.
• Strong leadership and coaching skills with the ability to motivate staff.
• Excellent customer service and relationship-building with clients.
• Experience in store visuals and merchandising aligned to brand guidelines.

Responsibilities

• Achieve boutique qualitative and quantitative goals by developing local clientele and targets.
• Monitor sales targets and KPIs; implement corrective actions for shortfalls.
• Lead by example on the sales floor; coach and develop boutique team.
• Drive retail team development, succession planning, and high retention.
• Coordinate with Marketing/CRM and Events to boost client engagement and store traffic.
• Maintain brand standards, prepare monthly reports for Commercial Director.

Skills

Luxury retail

Team leadership

Sales targets

Customer service

Visual merchandising

Job description

Panerai is seeking an experienced Boutique Manager in Singapore to lead a high-end team and drive both client development and sales performance. You will champion the Panerai selling ceremony, uphold brand standards, and deliver exceptional service to a discerning clientele.

You will monitor targets, coach staff on floor, coordinate with marketing and CRM for client activations, and report monthly on performance metrics to the Commercial Director.