[LTA-TRO] TRAFFIC OPERATOR EXECUTIVE

LTA Land Transport Authority; Singapore; On-site; SGD 42,000 - 60,000; Full time

Job summary

Singapore Public Service invites applications for a Traffic Operator Executive in the Traffic Operations Command Centre (OCC). The role focuses on real‑time traffic management using ITS platforms and AI tools, with a frontline mandate to respond swiftly to incidents and optimize operations.

Candidates should be prepared for shift work, possess strong situational awareness, and demonstrate effective communication. Experience in a command centre or smart‑system environment is a plus.

Qualifications

• Willingness to perform shift work, including weekends & public holidays.
• Technologically inclined team‑player, with strong situational awareness & ability to communicate effectively.
• Ability to manage real‑time scenarios & make sound decisions under pressure.
• Prior experience in a Command Centre or similar real‑time operational / smart‑system environment is advantageous.

Responsibilities

• Monitor real‑time traffic incidents via ITS platforms & sensors
• Identify traffic anomalies or trends via AI / Video Analytics & other monitoring tools
• Liaise & coordinate response efforts with relevant internal stakeholders and government agencies
• Collaborate with data & system teams to improve dashboard visualizations and automate logic workflows
• Enhance incident strategies using data insights and decision‑support tools, such as refining trigger points for OCC alerts and escalation protocols
• Participate in periodic contingency exercises and conduct ‘After Action Reviews’ (AARs) to enhance operational readiness

Skills

Shift Work

Situational Awareness

Decision Making Under Pressure

Team Collaboration

Systems Thinking

Effective Communication

Job description

TRAFFIC OPERATOR EXECUTIVE

Be part of a future-ready Traffic Operations Command Centre (OCC), where your tech‑savvy mindset, data‑driven and system integration thinking would help reshape how we manage real‑time traffic incidents. This role is ideal for candidates passionate about Intelligent Transport Systems (ITS), AI tools & digital integration, and who can thrive in fast‑paced operational environments with composure. The candidate will play a frontline role in managing real‑time traffic operations, while also collaborating across teams to elevate operational efficiency and responses through smart systems and analytics.

• Monitor real-time traffic incidents via the Intelligent Transport Systems (ITS) platforms & sensors
• Detect, flag & escalag? & promptly
• Identify traffic anomalies or trends via Artificial Intelligence (AI) / Video Analytics (VA) & other monitoring tools
• Monitor critical systems that enable OCC operations
• Liaise & coordinate response efforts with relevant internal stakeholders and government agencies
• Implement & support contingency plans during incidents
• Collaborate with data & system teams to improve dashboard visualizations and automate logic workflows
• Enhance incident strategies using data insights and decision-support tools, such as refining trigger points for OCC alerts and escalation protocols
• Participate in periodic contingency exercises and conduct ‘After Action Reviews’ (AARs) to enhance operational readiness

What we are looking for

• Knowledge in any discipline, preferably in fields related to IT, systems, engineering, or operations
• Willingness to perform shift work, including weekends & public holidays
• Technologically inclined team-player, with strong situational awareness & ability to communicate effectively
• Ability to manage real-time scenarios & make sound decisions under pressure
• Possess strong system thinking & analytical mindset, with a natural curiosity to improve workflows & outcomes
• Prior experience in a Command Centre or similar real‑time operational / smart‑system environment is advantageous

As part of the shortlisting process for the role, you may be required to complete a medical declaration and / or undergo further assessment

http://jobs.careers.gov.sg

The Singapore Public Service plays a key role in the economic growth, progress and stability of Singapore by formulating and implementing government policies, as well as providing key public services. Whether you are a fresh graduate joining the workforce or an experienced professional, the Singapore Public Service offers a great variety of job opportunities for you. The work in the Public Service can be broadly categorised into the following sectors: Economic, Social, Security & External Relations, and Administration & Corporate Development. Be part of the team that shapes the future of Singapore. Log on and take your first step towards a career that matters!