[LTA-TRO] TRAFFIC OPERATOR EXECUTIVE

Land Transport Authority; Singapore; On-site; SGD 42,000 - 72,000; Full time

Job summary

LAND TRANSPORT AUTHORITY in Singapore seeks a Traffic Operator Executive to manage real-time traffic operations within the OCC. You will monitor ITS platforms, coordinate responses across agencies, and drive data-informed improvements to dashboards and incident workflows.

The role emphasizes adaptability to shift work and collaboration across teams to boost efficiency and readiness in a fast-paced environment.

Qualifications

• Knowledge in IT, systems, engineering, or operations is preferred.
• Willingness to perform shift work, including weekends and public holidays.
• Technologically inclined with strong situational awareness and communication.
• Ability to manage real-time scenarios and make sound decisions under pressure.
• Strong system thinking and analytical mindset to improve workflows and outcomes.
• Prior experience in a Command Centre or similar real-time environment is advantageous.

Responsibilities

• Monitor real-time incidents via ITS platforms and sensors.
• Detect and escalate traffic incidents promptly and accurately.
• Identify anomalies through AI/VA tools and other monitoring tech.
• Oversee critical OCC systems and coordinate responses with agencies.
• Collaborate to improve dashboards and automate workflows.
• Refine incident response triggers and escalation protocols.
• Participate in contingency exercises and AARs for readiness.

Skills

IT/Systems knowledge

Operations mindset

Data-driven decision making

Team player

Shift work

Job description

What the role is:

TRAFFIC OPERATOR EXECUTIVE

What you will be working on:

Be part of a future-ready Traffic Operations Command Centre (OCC), where your tech-savvy mindset, data-driven and system integration thinking would help reshape how we manage real-time traffic incidents. This role is ideal for candidates passionate about Intelligent Transport Systems (ITS), AI tools & digital integration, and who can thrive in fast-paced operational environments with composure. The candidate will play a frontline role in managing real-time traffic operations, while also collaborating across teams to elevate operational efficiency and responses through smart systems and analytics.

• Monitor real-time traffic incidents via the Intelligent Transport Systems (ITS) platforms & sensors
• Detect, flag & elevate traffic incidents accurately & promptly
• Identify traffic anomalies or trends via Artificial Intelligence (AI) / Video Analytics (VA) & other monitoring tools
• Monitor critical systems that enable OCC operations
• Liaise & coordinate response efforts with relevant internal stakeholders and government agencies
• Implement & support contingency plans during incidents
• Collaborate with data & system teams to improve dashboard visualizations and automate logic workflows
• Enhance incident strategies using data insights and decision-support tools, such as refining trigger points for OCC alerts and escalation protocols
• Participate in periodic contingency exercises and conduct ‘After Action Reviews’ (AARs) to enhance operational readiness

What we are looking for:

• Knowledge in any discipline, preferably in fields related to IT, systems, engineering, or operations
• Willingness to perform shift work, including weekends & public holidays
• Technologically inclined team-player, with strong situational awareness & ability to communicate effectively
• Ability to manage real-time scenarios & make sound decisions under pressure
• Possess strong system thinking & analytical mindset, with a natural curiosity to improve workflows & outcomes
• Prior experience in a Command Centre or similar real-time operational / smart-system environment is advantageous

As part of the shortlisting process for the role, you may be required to complete a medical declaration and / or undergo further assessment

About Land Transport Authority

The Land Transport Authority (LTA) is a statutory board under Ministry of Transport that spearheads land transport developments in Singapore. We are seeking dynamic, energetic, highly motivated, passionate and qualified professionals to join us.Many opportunities & challenges await those who are keen on an exciting career to realise our commitment to envision & implement an integrated transport system.