[LTA-TRO] SENIOR/EXECUTIVE, VIOLATION MANAGEMENT

Land Transport Authority (LTA); Singapore; On-site; SGD 54,000 - 90,000; Full time

Job summary

Land Transport Authority (LTA) in Singapore is seeking a Senior/Executive, Violation Management to support the administration of violation management operations. You will process violation data, monitor case statistics, and manage public feedback and enquiries, requiring strong analytical, communication and coordination skills.

The role involves accurate record-keeping and effective collaboration with internal and external stakeholders, with on-the-job training provided for internal systems.

Qualifications

• Proficient in MS Office with intermediate Excel (VLOOKUP, pivot tables).
• Strong coordination and teamwork abilities with good communication skills.

Responsibilities

• Process violation data and maintain accurate records.
• Monitor case statistics and generate reports.
• Manage public feedback and enquiries; coordinate with stakeholders.

Skills

MS Office

Excel

Coordination

Communication

Public interactions

Tools

MS Office Suite

Job description

[What the role is]

[LTA-TRO] SENIOR/EXECUTIVE, VIOLATION MANAGEMENT

[What you will be working on]

You will support the administration of violation management operations by processing violation data, monitoring case statistics, and managing public feedback and enquiries. The role requires analytical, communication, and coordination skills to ensure timely responses, accurate record-keeping, and effective collaboration with internal and external stakeholders.

[What we are looking for]

• Proficient in MS Office applications, including intermediate Excel skills (e.g. VLOOKUP, pivot tables)
• Good office operations, coordination skillset and able to work independently and as a team
• Pleasant personality with good communication and interpersonal skills
• Able to engage and handle members of public face to face and via phone calls
• On-the-job training will be given on usage of internal systems

As part of the shortlisting process for the role, you may be required to complete a medical declaration and / or undergo further assessment.