[lta-Tro] Senior/Executive, Violation Management

sggovterp; Singapore; On-site; SGD 42,000 - 64,000; Full time

Job summary

sggovterp in Singapore is seeking a Senior/Executive to support violation management operations. You will process violation data, monitor case statistics, and handle public feedback and enquiries with professionalism.

The role requires analytical thinking, strong communication, and coordination to ensure timely responses and accurate record-keeping. Training on internal systems will be provided.

Qualifications

• Proficient in MS Office with intermediate Excel skills (VLOOKUP, pivot tables).
• Strong office operations, coordination, and team work.
• Good communication and interpersonal skills.
• Able to engage with the public face-to-face and by phone.
• On-the-job training will be provided for internal systems.

Responsibilities

• Process violation data to support violation management operations.
• Monitor case statistics and maintain accurate records.
• Manage public feedback and enquiries with timely responses.
• Collaborate with internal and external stakeholders to ensure efficiency.

Skills

MS Office

Excel (VLOOKUP, Pivot tables)

Coordination

Independent & team work

Tools

Internal systems

Job description

[What the role is]

[LTA-TRO] SENIOR/EXECUTIVE, VIOLATION MANAGEMENT

[What you will be working on]

You will support the administration of violation management operations by processing violation data, monitoring case statistics, and managing public feedback and enquiries. The role requires analytical, communication, and coordination skills to ensure timely responses, accurate record-keeping, and effective collaboration with internal and external stakeholders.

[What we are looking for]

• Proficient in MS Office applications, including intermediate Excel skills (e.g. VLOOKUP, pivot tables)
• Good office operations, coordination skillset and able to work independently and as a team
• Pleasant personality with good communication and interpersonal skills
• Able to engage and handle members of public face to face and via phone calls
• On-the-job training will be given on usage of internal systems

As part of the shortlisting process for the role, you may be required to complete a medical declaration and / or undergo further assessment.