[LTA-TRO] SENIOR/EXECUTIVE, VIOLATION MANAGEMENT

LTA Land Transport Authority; Singapore; Vor Ort; SGD 60.000 - 86.000; Vollzeit

Zusammenfassung

LTA Land Transport Authority in Singapore is seeking a Senior/Executive, Violation Management to support the administration of violation operations. You will process violation data, monitor case statistics, and handle public feedback and enquiries with professionalism and accuracy in a fast-paced public service environment.

The role requires analytical thinking, strong communication and coordination skills, the ability to work independently and as part of a team, and a courteous, patient manner

Qualifikationen

• Proficient in MS Office applications, including intermediate Excel (VLOOKUP, Pivot).
• Strong coordination and ability to work independently and in a team.
• Pleasant personality with good communication and interpersonal skills.
• Capable of engaging the public face-to-face and via phone.
• On-the-job training will be provided for internal systems.
• Medical declaration and/or further assessment may be required during shortlisting.

Aufgaben

• Process violation data and support violation management operations.
• Monitor case statistics and track performance metrics.
• Handle public feedback and enquiries with timely, accurate responses.
• Coordinate with internal and external stakeholders to ensure consistency.

Kenntnisse

MS Office

Excel

Coordination

Communication

Teamwork

Public engagement

Jobbeschreibung

What the role is

[LTA-TRO] SENIOR/EXECUTIVE, VIOLATION MANAGEMENT

What you will be working on

You will support the administration of violation management operations by processing violation data, monitoring case statistics, and managing public feedback and enquiries. The role requires analytical, communication, and coordination skills to ensure timely responses, accurate record-keeping, and effective collaboration with internal and external stakeholders.

What we are looking for

• Proficient in MS Office applications, including intermediate Excel skills (e.g. VLOOKUP, pivot tables)
• Good office operations, coordination skillset and able to work independently and as a team
• Pleasant personality with good communication and interpersonal skills
• Able to engage and handle members of public face to face and via phone calls
• On-the-job training will be given on usage of internal systems
• As part of the shortlisting process for the role, you may be required to complete a medical declaration and / or undergo further assessment.

The Singapore Public Service plays a key role in the economic growth, progress and stability of Singapore by formulating and implementing government policies, as well as providing key public services. Whether you are a fresh graduate joining the workforce or an experienced professional, the Singapore Public Service offers a great variety of job opportunities for you. The work in the Public Service can be broadly categorised into the following sectors: Economic, Social, Security & External Relations, and Administration & Corporate Development. Be part of the team that shapes the future of Singapore.