[LTA-PT] DEPUTY/ ASSISTANT MANAGER, BUS OPERATIONS (BOS)

Public Service Division; Singapore; On-site; SGD 60,000 - 90,000; Full time

Job summary

Public Service Division is seeking an Assistant Manager, Bus Operations to oversee safety governance and audits for public bus operations. You will coordinate safety meetings, analyse accident data, and develop reports to drive improvements.

The role involves preparing quarterly safety bulletins, arranging public engagements, and leading various safety audits, with responsibilities expanding as needed.

Qualifications

• Proficiency in clear, concise written and verbal communication.
• Ability to collaborate in cross-functional teams to solve problems.
• Interest in leveraging technology and data to drive business improvements.
• Preferably background in Computer Science, IT or related fields.
• Familiarity with data analytics tools is an advantage.

Responsibilities

• Coordinate and provide secretariat support for bus safety meetings with stakeholders.
• Analyze public bus accident data to produce management reports and safety recommendations.
• Prepare quarterly Bus Safety Bulletins highlighting issues and mitigation measures.
• Arrange public engagements and educational materials on bus safety.
• Organise Bus Safety Roadshow and Safety Award Day events.
• Conduct Bus Safety audits, Quality of Service, Fare Evasion and Incident Management audits.
• Respond to feedback and complaints from commuters and operators on bus safety matters.
• Perform other duties as assigned by the Reporting Officer.

Skills

Strong written communication

Interpersonal skills

Cross-functional collaboration

Interest in tech-driven change

Data-driven mindset

Education

Knowledge in Computer Science / IT or related fields

Tools

Power BI

Tableau

Python

Job description

[What the role is]

Assistant Manager, Bus Operations

[What you will be working on]

[What you will be working on]

You will be part of the team to oversee bus safety governance and audit matters for public bus operations:

• Coordinate and provide secretariat support for bus safety meetings involving internal and external stakeholders.
• Conduct statistical analysis of public bus accidents to generate management reports for safety improvement and mitigation measure recommendations.
• Curate quarterly Bus Safety Bulletins to highlight emerging public bus safety issues, industry best practices, and proposed mitigation measures.
• Arrange public engagements/ initiatives on bus safety to raise awareness and create educational materials for community groups and schools.
• Organise annually and biennially the Bus Safety Roadshow and Public Transport Safety and Security Award Day respectively.
• Conduct Bus Safety audits, Quality of Service audits, Fare Evasion audits and Incident Management audits, to ensure adherence to established standards.
• Attend to feedback/ complaints/ suggestions from commuters, bus operators, and members of public on matters pertaining to bus safety operational matters.
• Perform any other duties assigned by the Reporting Officer.

[What we are looking for]

[What we are looking for]

• Strong written, communication and interpersonal skills

• Ability to work collaboratively in a cross-functional team environment

• Strong interest in driving business change using technology and data

• Preferably knowledge in Computer Science, Information Technology or related fields

• Experience with data analytics tools (Power BI, Tableau, Python) will be an advantage

As part of the shortlisting process for the role, you may be required to complete a medical declaration and / or undergo further assessment.