[LTA-PT] DEPUTY/ ASSISTANT MANAGER, BUS OPERATIONS (BOS)

Land Transport Authority (LTA); Singapore; On-site; SGD 60,000 - 90,000; Full time

Job summary

Land Transport Authority (LTA) in Singapore seeks Assistant Manager, Bus Operations to oversee safety governance and audits for public bus services.

You will coordinate meetings, analyse accident data, publish Bus Safety Bulletins, and organise safety roadshows and community education materials for the public.

Qualifications

• Strong written, communication and interpersonal skills.
• Able to work collaboratively in a cross-functional team.
• Experience with data analytics tools is a plus.

Responsibilities

• Oversee bus safety governance and audit matters for public bus operations.
• Coordinate and provide secretariat support for bus safety meetings.
• Analyze public bus accident data to generate management reports.
• Curate quarterly Bus Safety Bulletins highlighting issues and mitigations.
• Arrange public engagements on bus safety and educational materials.
• Conduct Bus Safety, Quality of Service, Fare Evasion, and Incident Management audits.
• Address feedback from commuters and stakeholders on safety matters.
• Perform other duties as assigned by the Reporting Officer.

Skills

Data analytics

Cross-functional collaboration

Written & verbal communication

Tech-driven change

Education

Computer Science / Information Technology

Tools

Power BI

Tableau

Python

Job description

[What the role is]

Assistant Manager, Bus Operations

[What you will be working on]

[What you will be working on]

You will be part of the team to oversee bus safety governance and audit matters for public bus operations:

• Coordinate and provide secretariat support for bus safety meetings involving internal and external stakeholders.
• Conduct statistical analysis of public bus accidents to generate management reports for safety improvement and mitigation measure recommendations.
• Curate quarterly Bus Safety Bulletins to highlight emerging public bus safety issues, industry best practices, and proposed mitigation measures.
• Arrange public engagements/ initiatives on bus safety to raise awareness and create educational materials for community groups and schools.
• Organise annually and biennially the Bus Safety Roadshow and Public Transport Safety and Security Award Day respectively.
• Conduct Bus Safety audits, Quality of Service audits, Fare Evasion audits and Incident Management audits, to ensure adherence to established standards.
• Attend to feedback/ complaints/ suggestions from commuters, bus operators, and members of public on matters pertaining to bus safety operational matters.
• Perform any other duties assigned by the Reporting Officer.

[What we are looking for]

[What we are looking for]

• Strong written, communication and interpersonal skills

• Ability to work collaboratively in a cross-functional team environment

• Strong interest in driving business change using technology and data

• Preferably knowledge in Computer Science, Information Technology or related fields

• Experience with data analytics tools (Power BI, Tableau, Python) will be an advantage

As part of the shortlisting process for the role, you may be required to complete a medical declaration and / or undergo further assessment.