[LTA-PT] DEPUTY/ ASSISTANT MANAGER, BUS OPERATIONS (BOS)

Government Technology Agency (GovTech); Singapore; On-site; SGD 60,000 - 90,000; Full time

Job summary

The Government Technology Agency (GovTech) in Singapore invites an Assistant Manager, Bus Operations to coordinate bus safety meetings, analyse public bus accidents, and produce management reports to drive safety improvements.

You will curate quarterly Bus Safety Bulletins, organise public engagements on bus safety, and conduct various audits to ensure service standards. Strong communication and data skills are essential.

Qualifications

• Strong written, communication and interpersonal skills.
• Ability to work collaboratively in a cross-functional team environment.
• Strong interest in driving business change using technology and data.
• Preferably knowledge in Computer Science, Information Technology or related fields.
• Experience with data analytics tools (Power BI, Tableau, Python) will be an advantage.
• As part of the shortlisting process, you may be required to complete a medical declaration or undergo assessment.

Responsibilities

• Coordinate and provide secretariat support for bus safety meetings with internal and external stakeholders.
• Conduct statistical analysis of public bus accidents to generate management reports for safety improvements.
• Curate quarterly Bus Safety Bulletins highlighting emerging issues and mitigation measures.
• Arrange public engagements on bus safety and prepare educational materials for communities.
• Organise Bus Safety Roadshow and Safety Award Day events on a regular basis.
• Conduct Bus Safety audits and related compliance checks to ensure standards are met.
• Attend to feedback and complaints from commuters and bus operators on safety matters.
• Perform any other duties as assigned by the Reporting Officer.

Skills

Written communication

Interpersonal skills

Cross-functional collaboration

Data-driven mindset

Education

Computer Science / IT background

Tools

Power BI

Tableau

Python

Job description

What the role is

Assistant Manager, Bus Operations

What you will be working on

• Coordinate and provide secretariat support for bus safety meetings involving internal and external stakeholders.
• Conduct statistical analysis of public bus accidents to generate management reports for safety improvement and mitigation measure recommendations.
• Curate quarterly Bus Safety Bulletins to highlight emerging public bus safety issues, industry best practices, and proposed mitigation measures.
• Arrange public engagements/ initiatives on bus safety to raise awareness and create educational materials for community groups and schools.
• Organise annually and biennially the Bus Safety Roadshow and Public Transport Safety and Security Award Day respectively.
• Conduct Bus Safety audits, Quality of Service audits, Fare Evasion audits and Incident Management audits, to ensure adherence to established standards.
• Attend to feedback/ complaints/ suggestions from commuters, bus operators, and members of public on matters pertaining to bus safety operational matters.
• Perform any other duties assigned by the Reporting Officer.

What we are looking for

• Strong written, communication and interpersonal skills
• Ability to work collaboratively in a cross-functional team environment
• Strong interest in driving business change using technology and data
• Preferably knowledge in Computer Science, Information Technology or related fields
• Experience with data analytics tools (Power BI, Tableau, Python) will be an advantage
• As part of the shortlisting process for the role, you may be required to complete a medical declaration and / or undergo further assessment.

The Singapore Public Service plays a key role in the economic growth, progress and stability of Singapore by formulating and implementing government policies, as well as providing key public services. Whether you are a fresh graduate joining the workforce or an experienced professional, the Singapore Public Service offers a great variety of job opportunities for you. The work in the Public Service can be broadly categorised into the following sectors: Economic, Social, Security & External Relations, and Administration & Corporate Development. Be part of the team that shapes the future of Singapore.