Logistics Customer Success Specialist

ACS Freight Services Pte Ltd; Singapore; On-site; SGD 42,000 - 64,000; Full time

Job summary

ACS Freight Services Pte Ltd is seeking a logistics candidate to coordinate import/export shipments with customers and air/ocean carriers. You will ensure timely issuance of shipping and customs documentation and support ongoing logistics operations.

The role emphasizes strong communication, time management, and a customer-focused approach to deliver exceptional service in a fast-paced environment.

Qualifications

• Clear verbal and written communication is required.
• Strong time management to handle tasks under tight schedules.
• Ability to work independently with good problem solving.
• Mature attitude and results oriented in a collaborative environment.
• Team player who is self-motivated.
• Customer-focused attitude with a willingness to provide exceptional service.

Responsibilities

• Coordinate with Customers on the fulfillment of their Import/Export shipments.
• Work Closely with Air and Ocean Carriers on securing the best rates for our Customers.
• Issue Shipping and Customs Documentation Timely

Skills

Verbal communication

Written communication

Interpersonal skills

Time management

Independent work

Team player

Customer focus

Job description

ACS Freight Services Pte Ltd is seeking a logistics candidate to coordinate import/export shipments with customers and air/ocean carriers. You will ensure timely issuance of shipping and customs documentation and support ongoing logistics operations.

The role emphasizes strong communication, time management, and a customer-focused approach to deliver exceptional service in a fast-paced environment.