Logistics Customer Success Specialist

GEODIS SINGAPORE PTE. LTD.; Singapore; On-site; SGD 36,000 - 52,000; Full time

Job summary

GEODIS Singapore Pte. Ltd. is seeking a Warehouse Logistics Coordinator to ensure accurate receipt, storage, maintenance and security of goods within the warehouse operation, aligned with contract logistics services.

You will coordinate with customers for orders, optimize processes, monitor communications, and contribute to Business Excellence initiatives while handling national scope logistics activities.

Qualifications

• Diploma in logistics or related equivalent qualification.
• 2 years of experience in logistics, preferably warehouse operations.
• General knowledge of logistics and freight forwarding.
• Customer service skills.
• Effective communication.
• Proficient in computer skills including emails, data entry and Microsoft Office.
• Ability to build positive relationships with internal and external customers.
• Adaptable and open to learning new skills.

Responsibilities

• Coordinate with customers for logistics arrangements (order processing, SOPs, operations).
• Monitor and ensure effective communication with customers.
• Assist the team to enhance customer satisfaction.
• Participate in the company Business Excellence Program.
• Manage logistical activities at national scope.

Skills

Customer service

Communication

Data entry

MS Office

Problem solving

Education

Diploma in logistics

Tools

Microsoft Excel

Microsoft Word

Email

Job description

GEODIS Singapore Pte. Ltd. is seeking a Warehouse Logistics Coordinator to ensure accurate receipt, storage, maintenance and security of goods within the warehouse operation, aligned with contract logistics services.

You will coordinate with customers for orders, optimize processes, monitor communications, and contribute to Business Excellence initiatives while handling national scope logistics activities.