Logistics Customer Service Specialist

UPS; Singapore; On-site; SGD 45,000 - 55,000; Full time

Job summary

A leading logistics company in Singapore is seeking a Customer Service Representative to maintain excellent service levels. Responsibilities include managing client communications, processing documentation accurately, and driving continuous improvement initiatives. The ideal candidate has 3-4 years of experience in Contract Logistics or 3PL, along with strong communication and organizational skills. This fixed-term position offers an opportunity to work with talented teams in a fast-paced environment.

Qualifications

• 3-4+ years industry experience in Contract Logistics / 3PL.
• 2-3+ years customer service experience required.
• Proficient computer and keyboarding skills required.

Responsibilities

• Manage communication with clients for customer service requirements.
• Process documentation associated with client inventory movement.
• Ensure all documentation is verified and processed appropriately.

Skills

Customer service experience

Strong communication skills

Organizational skills

Problem solving skills

Tools

Microsoft Word

Microsoft Excel

Job description

A leading logistics company in Singapore is seeking a Customer Service Representative to maintain excellent service levels. Responsibilities include managing client communications, processing documentation accurately, and driving continuous improvement initiatives. The ideal candidate has 3-4 years of experience in Contract Logistics or 3PL, along with strong communication and organizational skills. This fixed-term position offers an opportunity to work with talented teams in a fast-paced environment.