Logistics Customer Service Officer

Private Advertiser; Singapore; On-site; SGD 17,000 - 28,000; Full time

Benefits offered by this job

Salary: Up to SGD 2,500 per month

Contract-to-permanent employment

Company transport from Lakeside MRT

Monday to Friday: 8:15 AM to 5:30 PM

Job summary

Private Advertiser in Singapore is seeking an organized Logistics/Operations Clerk to process customer orders, manage inventory, and coordinate reports for timely delivery.

You will maintain WMS records, prepare billing, and support KPI monitoring while working Monday to Friday 8:15 AM to 5:30 PM. Company transport provided from Lakeside MRT; contract-to-permanent opportunity.

Qualifications

• Experience in logistics, supply chain, customer service, or a related field is preferred.
• Proficiency in Warehouse Management System (WMS) operations is an added advantage.
• Strong Microsoft Office skills, particularly Excel, Word, and Outlook.
• Knowledge of inventory management, order processing, and billing procedures.
• Ability to maintain accurate documentation and records for audit purposes.

Responsibilities

• Process customer orders accurately and within required timelines.
• Coordinate and submit operational reports according to customer schedules.
• Liaise with customers to resolve order, inventory, and shipment-related matters.
• Conduct cycle counts and reconcile inventory discrepancies.
• Maintain inventory records and transactions within the Warehouse Management System (WMS).
• Prepare accurate billing and ensure all supporting documentation is complete.
• Organise and maintain customer records for audit and compliance purposes.
• Monitor and update Customer Service Department (CSD) KPI metrics, including order management and turnaround times.
• Support additional operational and administrative duties as assigned.

Skills

Inventory management

Order processing

Billing procedures

Audit/documentation

Tools

WMS operations

Excel

Word

Outlook

Job description

Responsibilities

• Process customer orders accurately and within required timelines.

• Coordinate and submit operational reports according to customer schedules.

• Liaise with customers to resolve order, inventory, and shipment-related matters.

• Conduct cycle counts and reconcile inventory discrepancies.

• Maintain inventory records and transactions within the Warehouse Management System (WMS).

• Prepare accurate billing and ensure all supporting documentation is complete.

• Organise and maintain customer records for audit and compliance purposes.

• Monitor and update Customer Service Department (CSD) KPI metrics, including order management and turnaround times.

• Support additional operational and administrative duties as assigned.

Requirements

• Experience in logistics, supply chain, customer service, or a related field is preferred.

• Proficiency in Warehouse Management System (WMS) operations is an added advantage.

• Strong Microsoft Office skills, particularly in Excel, Word, and Outlook.

• Knowledge of inventory management, order processing, and billing procedures.

• Ability to maintain accurate documentation and records for audit purposes.

Benefits & Perks

• Salary: Up to $2,500 per month

• Contract-to-permanent employment opportunity

• Company transport provided from Lakeside MRT

• Monday to Friday: 8:15 AM to 5:30 PM