Client Solutions Officer / Executive (Customer Service)

GKE Warehousing & Logistics Pte Ltd; Singapore; On-site; SGD 39,000 - 56,000; Full time

Benefits offered by this job

Daily Lunch Provided

Transport at MRT stations

Medical and Dental benefits

Attractive Bonus Scheme

Job summary

GKE Warehousing & Logistics Pte Ltd is seeking a proactive Logistics Coordinator to support day-to-day inventory and shipment coordination for our strategic client. You will work with the operations team to ensure on-time service and stock accuracy, handling documentation, and communicating with clients.

You will coordinate with internal teams, track shipments, maintain records, and contribute to continuous improvement through issue reviews.

Qualifications

• Strong communication with clients and internal stakeholders.
• Ability to manage multiple tasks in a client-facing environment.
• Attention to detail and meticulous record-keeping.

Responsibilities

• Act as a primary support contact to our strategic client.
• Provide solutions to our strategic client whenever needed.
• Coordinate operational, documentation, and service-related issues with internal teams.
• Track jobs and shipments, follow up on action items, and ensure timely updates.
• Maintain accurate records and documentation.
• Support continuous improvement initiatives through post-issue reviews and feedback.

Skills

Communication skills

Multitasking

Attention to detail

Education

GCE O Level

Diploma in Logistics/Business

Tools

MS Excel

Job description

Role Purpose

To support day-to-day inventory and shipment co-ordination job scope to ourstrategic client and work closely with our operation team to deliver on-time service standards and stock accuracy.

Key Responsibilities

• Act as a primary support contact to our strategic client
• Provide solutions to our strategic client whenever needed
• Coordinate operational, documentation, and service-related issues with internal teams
• Track jobs and shipments, follow up on action items, and ensure timely and accurate updates
• Maintain accurate records and documentation
• Support continuous improvement initiatives through post-issue reviews and feedback

Requirements

• Minimum GCE ‘O’ Level qualification and above. A Diploma in Logistics, Supply Chain, Business, or other relevant fields will be an added advantage
• 1–3 years of relevant experience preferred. Entry-level candidates without prior experience may also be considered if they demonstrate strong interest in logistics
• Comfortable communicating with clients and internal stakeholders
• Good communication skills and meticulous
• Able to manage multiple tasks and priorities in a client-facing environment
• Proficient in MS Excel and basic reporting tools

Benefits Overview

• Daily Lunch Provided
• Company Transport Provided at designated MRT stations (Lakeside , Boon Lay & Woodlands)
• Medical and Dental benefits
• Attractive Bonus Scheme (AWS, Special Bonus etc.)