Logistics Checker & Client Support Specialist

DSV; Singapore; On-site; SGD 20,000 - 31,000; Full time

Job summary

DSV Singapore seeks a detail-oriented Customer Service Assistant to support day-to-day warehousing operations and client fulfilments within the stipulated time frames. You will collaborate with the local operations team and other departments to ensure data integrity, timely reports, and consistent service quality.

The role requires clear written and spoken English, strong problem-solving, and the ability to work both independently and as part of a team.

Qualifications

• GCE O Level or equivalent.
• Demonstrated warehousing and customer service experience.
• Excellent written and oral communications skills.
• Strong problem-solving ability.
• On-job training will be provided.
• Meticulous, able to work independently and as a team member.
• Able to follow and maintain safety-related tasks as directed by management.

Responsibilities

• Support day-to-day operations and fulfilments within the timeframes set with clients.
• Support ad-hoc requests from customers and provide customer support when necessary.
• Ensure daily and monthly reports are updated and provided to the client on time.
• Update Exceptional Reports accordingly.
• Collaborate with other departments to ensure smooth onboarding of client operations and delivery of quality services.

Skills

Written English

Problem solving

Meticulous

Safety awareness

Education

GCE O Level

Job description

DSV Singapore seeks a detail-oriented Customer Service Assistant to support day-to-day warehousing operations and client fulfilments within the stipulated time frames. You will collaborate with the local operations team and other departments to ensure data integrity, timely reports, and consistent service quality.

The role requires clear written and spoken English, strong problem-solving, and the ability to work both independently and as part of a team.