Checker Specialist

DSV; Singapore; On-site; SGD 20,000 - 31,000; Full time

Job summary

DSV Singapore seeks a detail-oriented Customer Service Assistant to support day-to-day warehousing operations and client fulfilments within the stipulated time frames. You will collaborate with the local operations team and other departments to ensure data integrity, timely reports, and consistent service quality.

The role requires clear written and spoken English, strong problem-solving, and the ability to work both independently and as part of a team.

Qualifications

• GCE O Level or equivalent.
• Demonstrated warehousing and customer service experience.
• Excellent written and oral communications skills.
• Strong problem-solving ability.
• On-job training will be provided.
• Meticulous, able to work independently and as a team member.
• Able to follow and maintain safety-related tasks as directed by management.

Responsibilities

• Support day-to-day operations and fulfilments within the timeframes set with clients.
• Support ad-hoc requests from customers and provide customer support when necessary.
• Ensure daily and monthly reports are updated and provided to the client on time.
• Update Exceptional Reports accordingly.
• Collaborate with other departments to ensure smooth onboarding of client operations and delivery of quality services.

Skills

Written English

Problem solving

Meticulous

Safety awareness

Education

GCE O Level

Job description

Job Req Number: 126385

Time Type: Full Time

• Support day to day operations and fulfillments requirements within the stipulated time frame set with the clients with the Customer Service Assistants.
• Support ad-hoc request from customers and provide customer support when necessary.
• Ensure daily, monthly reports are updated and provided to the client on a timely basis.
• Ensure Exceptional Reports are updated.
• Collaborate with other departments to ensure smooth phasing in of client’s operations, delivery of consistent and quality services.
• Act as a conduit to customers and local operations team to ensure all requirements and data integrity are met.
• Additional functions mandated by Management.
• To assist direct superior with any special projects assigned and provide backup to other CS team when necessary
• Making sure that workplace safety rules & DSV Policy are being followed
• Ensure all customers' standard operating procedures are followed and updated

Requirements

• GCE ‘O’ Level
• Demonstrated warehousing and customer service experience
• Excellent written and oral communications skills
• Strong problem-solving ability
• On-job training will be provided
• Meticulous, able to work independently and a team player
• Able to follow, perform and maintain a good and positive performance in both housekeeping and safety related task assign by the management

DSV – Global transport and logistics

Working at DSV means playing in a different league.

As a global leader in transport and logistics, we have been on an extraordinary journey of growth. Let’s grow together as we continue to innovate, digitalise and build on our achievements.

With close to 150,000 colleagues in over 90 countries, we work every day to offer solid services and meet our customers’ needs and help them achieve their goals. We know that the best way to achieve this is by bringing in new talent, fresh perspectives and ambitious individuals like you.

At DSV, performance is in our DNA. We don’t just work – we aim to shape the future of logistics. This ambition fuels a dynamic environment built on collaboration with world-class team players, accountability and action. We value inclusivity, embrace different cultures and respect the dignity and rights of every individual. If you want to make an impact, be trusted by customers and grow your career in a forward-thinking company – this is the place to be.

Start here. Go anywhere

Visit dsv.com and follow us on LinkedIn and Facebook.