Lobby Operations Intern | Luxury Hotel Guest Experience

Hospitaliti; Singapore; On-site; SGD 12,000 - 19,000; Part time

Benefits offered by this job

5-day Work Week

Duty Meals provided

Colleagues' Discount

Flexible Benefit

Medical and Wellness Benefit

Insurance Coverage

Career Development Opportunities

Job summary

Raffles Hotel Singapore is seeking a Lobby Operation Intern to aid in delivering the guest experience from arrival to departure. You will assist with check-in/check-out, seating guests, and supporting the F&B team to ensure a seamless lobby experience in line with brand standards.

The role emphasizes technical service, English communication, teamwork, and adaptability across departments within a luxury hotel environment.

Qualifications

• Pursuing or holding a diploma/degree in hospitality or related field.
• Shows interest in guest service and hospitality operations.

Responsibilities

• Executes core tasks of the lobby operation in delivering guest experiences.
• Assists with check-in/check-out and seamless guest flow.
• Supports F&B teams in seating guests and welcoming patrons.
• Maintains service standards in line with SOPs and brand values.
• Participates in coordination of cashiering and lobby tasks with Finance.

Skills

Technical service skills

Interpersonal skills

English communication

Teamwork

Guest-focused

Adaptability

Education

Hospitality diploma/degree

Job description

Raffles Hotel Singapore is seeking a Lobby Operation Intern to aid in delivering the guest experience from arrival to departure. You will assist with check-in/check-out, seating guests, and supporting the F&B team to ensure a seamless lobby experience in line with brand standards.

The role emphasizes technical service, English communication, teamwork, and adaptability across departments within a luxury hotel environment.